54 Reviews of Omar Carranza
March 07, 2024
The service department is the best, they listened and were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. More
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Dennis Schlotfeld, Kraig Westberg, Mariah Telesa, Bridget Hofer, Dominick Goad
March 06, 2024
all in all they were great, we had just ran into a few problems with getting are jeep fixed, But they made it right in the end. problems with getting are jeep fixed, But they made it right in the end. More
Other Employees Tagged: Kraig Westberg, Mariah Telesa, Bridget Hofer
February 27, 2024
Bridget was awesome. She was very personable, professional and knowledgeable. I will be bringing my car back for follow up work. She was very personable, professional and knowledgeable. I will be bringing my car back for follow up work. More
Other Employees Tagged: Bridget Hofer
February 11, 2024
Scheduled appointment to be told they don’t have parts to repair my truck. Knowing the recall that needed fixed and wasted my time. repair my truck. Knowing the recall that needed fixed and wasted my time. More
Other Employees Tagged: Mariah Telesa
February 08, 2024
Rentals too expensive and hard to get. Omar was great and answered all my questions. Would like to see a better waiting area in the service area. Omar was great and answered all my questions. Would like to see a better waiting area in the service area. More
Other Employees Tagged: Bridget Hofer
February 08, 2024
They’ve gone above and beyond to make sure we were completely happy with our service. completely happy with our service. More
Other Employees Tagged: Kraig Westberg, Mariah Telesa, Bridget Hofer
February 07, 2024
They don’t respect the guarantee very bad service they just want your money they don’t care about good service just want your money they don’t care about good service More
Other Employees Tagged: Kraig Westberg
February 05, 2024
Omar and the others in the office were great. The service was done in a relatively timely manner. I was however very disappointed that, as much as it cost to fix my car, they did not wash the car The service was done in a relatively timely manner. I was however very disappointed that, as much as it cost to fix my car, they did not wash the car. I don't think I have ever had service done at a dealership where they did not was the car. Ultimately not a big deal, but it did make an impression. More
Other Employees Tagged: Bridget Hofer
February 02, 2024
I was without my truck for 2. 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wa 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wait 3 more weeks just for the correct photos to be sent. This has by far been my worst experience at any dealership/shop and I will never be coming back or recommending Newberg dodge to anyone I know. More
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Dennis Schlotfeld, Kraig Westberg, Mariah Telesa, Bridget Hofer , Alyssa Brown