Omar Carranza
Omar Carranza at Newberg Jeep Ram

Omar Carranza | Page 5

Service Advisor

Newberg Jeep Ram

2809 Portland Road
Newberg, OR 97132

4.4
47 Reviews
4.4

47 Reviews

Write a Review

47 Reviews of Omar Carranza

December 24, 2023

Dealership Rating
Employee Rating

They were helpful and advised services to work within my budget as well as being friendly More

by kgorsuch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2023

Dealership Rating
Employee Rating

15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! More

by bai.mills11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2023

Dealership Rating
Employee Rating

Dealership told my mom that the diagnostic would cost $105… it came out to $215… THEN they quoted me 10k to fix some things on my pickup.. took it to a LOCAL mechanic And I'm getting my truck fixed for More

by AMANDA2GOODWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2023

Newberg Jeep Ram responded

Thank you for your feedback on our pricing. We stand behind our costs, emphasizing the value you receive, especially with our brand certified-trained mechanics. If there are specific concerns or ways we can enhance communication about our value proposition, please let us know. We appreciate your business and are committed to your satisfaction.

December 05, 2023

Dealership Rating
Employee Rating

Nothing fixed. ..even after verbal ok. So frustrating. But wasn't charged - for nothing done - which was surprising. Communication wasn't good as called and left More

by hharris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 23, 2023

Dealership Rating
Employee Rating

Got oil change, good customer service, completed promptly. Customer service rep was polite knowledgeable and politr More

by YADAJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2023

Dealership Rating
Employee Rating

I've always been leery of dealerships, but Newberg Jeep did an outstanding job of fixing my 2011 Jeep Grand Cherokee. It's the first time in two years that I feel comfortable driving it anywhere I need to More

by SM.BALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2023

Dealership Rating
Employee Rating

Repair costs are extremely high. Customer service was absolutely fantastic and Craig was so helpful, accommodating, professional, and just amazing, but the cost was just too high. More

by jordanelizabeth_taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kraig Westberg

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