Oscar Vizcarra
Oscar Vizcarra at Al Hendrickson Toyota
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Oscar Vizcarra | Page 52

Service Advisor

Al Hendrickson Toyota

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
528 Reviews
4.4

528 Reviews

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528 Reviews of Oscar Vizcarra

June 17, 2021

Dealership Rating
Employee Rating

very good experience, no problems, excellent services, I will tell every one I know that al hendrick has a very good service dept - you should use them More

by PHIL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

June 15, 2021

Dealership Rating
Employee Rating

Oscar was very professional and explained in detail what my car need it to get done and he was knowledgeable also, I had a great experience overall changing the oil of my vehicle More

by PAPOROXY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Oscar know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 13, 2021

Dealership Rating
Employee Rating

excellent response to my request and told me about the work that had to be done to bring the camry back to factory specifications did all work to my satisfaction and I am happy to do business with you More

by JOANBILL3
Recommend Dealer
Yes
Jun 14, 2021

Al Hendrickson Toyota responded

We are happy to hear that you enjoyed working with us as much as we enjoyed working with you. Thank you so much for trusting us with your Toyota Camry! We hope to see you again at Al Hendrickson Toyota.

June 13, 2021

Dealership Rating
Employee Rating

It's the worse place to brain your car for service, took my money and then leave everything open. I will never refer any one at this place. More

by CLEFFRAY24
Recommend Dealer
No
Jul 11, 2021

Al Hendrickson Toyota responded

This review is extremely concerning to read, as we have no tolerance for theft or malpractice at this establishment. I would like to better understand what happened here so I can address it and ensure it is not repeated. Would you be willing to give me a call when time permits? I am eager to do what I can to make this right. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 03, 2021

Dealership Rating
Employee Rating

The attention of Mr Oscar Viscarra is exelent , he is a very good man attendant. only that the quality of mechanic service of the work is bad , very bad because they never check the pressure of the tires More

by marco_4088
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 12, 2021

Al Hendrickson Toyota responded

We appreciate this feedback but are disappointed to hear you were unsatisfied with the service you received. We strive to do what is best for each of our customers and their vehicles. I will share your comments with our team, but I invite you to give me a call if you'd like to discuss this directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 02, 2021

Dealership Rating
Employee Rating

Great service! The team was efficient and always do a great job. I have been going there for many years. When you have to pay it is just too much money! More

by PSYNIEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2021

Al Hendrickson Toyota responded

Thank you for taking the time to leave us this review, we really appreciate your business & your feedback. I am sorry if you feel prices are too high. We strive for competitive pricing against other dealers but if there is anything that I can help with in the future please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 29, 2021

Dealership Rating
Employee Rating

Very efficient and fast, with excellent service! I suggest getting in the morning and setting up an appointment so you can be attended to fast and easy. More

by collizzy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota service team. Drive safely, and we hope to see you again down the road!

May 25, 2021

Dealership Rating
Employee Rating

I was very satisfied with the service department. Everyone was friendly, especially Oscar. My experience was great and my car was ready for pick up sooner than expected. More

by cmkies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Al Hendrickson Toyota responded

Thank you for taking the time to review your experience at Al Hendrickson Toyota! We're so glad we were able to assist you with your service needs and hope to have the pleasure of working with you again down the road. Drive safe!

May 23, 2021

Dealership Rating
Employee Rating

Service was good, car was taken care of. I just expect that if I'm told it will take an hour and it's running late to be informed of that. More

by csherm143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2021

Al Hendrickson Toyota responded

We appreciate this feedback and agree that our guests should receive communicative service. I will share your review with my team so we can improve for your next visit. Thank you for your business, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 19, 2021

Dealership Rating
Employee Rating

Great service and fast. Good customer service and friendly . The staff there they all know what they doing, it seem such a level of profesionalism More

by ANDRES058611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Al Hendrickson Toyota responded

Thank you for the great review! It makes us proud to see that we are delivering such exceptional service for our valued customers. We hope to see you next time. Safe travels! -Al Hendrickson Toyota

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