Oscar Zambrano

The staff is very knowledgeable. My sales reps name was Randy. He told me from the beginning he wouldn't sell something he wouldn't drive himself. I thought yeah right I s8gn you get My sales reps name was Randy. He told me from the beginning he wouldn't sell something he wouldn't drive himself. I thought yeah right I s8gn you get commission done and done. Well as could be expected minor things came up. Not only do they have their own shop full of talented mechanics. They let me drive a loaner for the three days my truck was in the shop. I didn't purchase a warranty and needed front end work, I got two quotes one from a local guy and one from Springs. Yes Springs was cheaper and were done 6days faster then they expected and a week earlier than the other guy quoted. Hands down best experience buying anything I've ever had. More

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I really wanted a 2020 Murano I searched various dealerships. I was e impressed with the crew from springs automotive group. when I would call who ever would answer was very helpful and send me to dealerships. I was e impressed with the crew from springs automotive group. when I would call who ever would answer was very helpful and send me to the right place. Thank you Abby Bob Kyle Oscar etc.... I love my Nissan Murano thank you...! More

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Adam was amazing and very low pressure. I felt comfortable and like there was real honest communication. I felt comfortable and like there was real honest communication. More

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I chose Springs Automotive Group because the had the specific vehicle I wanted and their positive reviews. I purchased a used 2020 Mazda6 on July 22. The sale went well and I left pleased. Part of th specific vehicle I wanted and their positive reviews. I purchased a used 2020 Mazda6 on July 22. The sale went well and I left pleased. Part of the sales agreement was to repair the non-functioning blind spot monitor. I was assured the repair would take an hour of labor and “a couple days once the part arrived.” I’ve had now waited two weeks from the purchase date and still have no firm idea as to when I will be able to drive the car. The salesman has been apologetic, but not able to deliver on the agreed repair. I just kept getting told the car would be ready then pushed to another date. Yesterday I was informed that they do not know why the repair has not been successful, and they do not know when the car will to be ready. So far all I have weeks of apologies and no car while paying interest and insurance costs for a Car I do not have. My request to return the vehicle was flatly denied. Instead of my planned road trip this weekend, I’m home, researching my legal options. Update - After working with Oscar, we have resolved the issue and Springs Automotive Group has taken the vehicle back. I'm adjusting my rating from the original 2 stars to 4. I do feel that ultimately I was treated fairly. In retrospect, the Sales Team did what they could, however I do wish the Service Department had provide more accurate and timely information and service. I would buy her again but have learned that when purchasing a used vehicle, only buy "as is" if you are ready to dive it off the lot. I do appreciate the follow up and service since Oscar became involved. More

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Randy was knowledgeable and accommodating. He did an excellent job! I enjoyed my buying experience. I wish they had soft drinks, it was a hot day. Did appreciate the water. Was too hot for c He did an excellent job! I enjoyed my buying experience. I wish they had soft drinks, it was a hot day. Did appreciate the water. Was too hot for coffee in my opinion. Nice car, nice deal! More

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We were referred by a good friend to this dealership as being the best in Colorado Springs. We are glad we went there. Our sales person was Adam Shotwell who was very helpful, knowledgeable and straight being the best in Colorado Springs. We are glad we went there. Our sales person was Adam Shotwell who was very helpful, knowledgeable and straight forward, He worked very hard to provide us with all the information we required regarding the Audi Q7 we were interested in and went to bat for us in getting the best price available. I was very impressed by the integrity and transparency of the sales manager and appreciate the professionalism and courtesy of all the staff we met. We even were greeted by the owner who is clearly a man of high principles. I have not reservation recommending Springs Automative Group if you need a car. More

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Abby and staff were so helpful and made the process smooth and easy. Would absolutely recommend. smooth and easy. Would absolutely recommend. More

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This is the 4th vehicle we have purchased from SAG. They are very competitive in price, fast with the process, friendly, and just overall awesome. Like I said above, our 4th purchase, and we’ve referre They are very competitive in price, fast with the process, friendly, and just overall awesome. Like I said above, our 4th purchase, and we’ve referred several other people as well. Inventory is well maintained and clean. Oscar, Allie, Bob, Rick, Guy, and others are all fantastic at what they do. I highly recommend this locally owned business! More

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I usually hate car salesmen but Adam has changed my mind a lot about them . He’s very honest and to the point which I liked a lot about them . He’s very honest and to the point which I liked More

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Our experience with this dealership was amazing! Adam was wonderful, very helpful without being pushy. The sales manager and the service manager made the experience stressless and very accommodating Adam was wonderful, very helpful without being pushy. The sales manager and the service manager made the experience stressless and very accommodating. Will share our good experience with others and highly recommend the dealership. More

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