Owen Long
Owen Long at W&L Subaru
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Owen Long | Page 12

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Owen Long

July 09, 2023

Dealership Rating
Employee Rating

Owen contacted me to let me know what the mechanic found that might need further attention and I appreciated that. When all the work was done, he let me know that my car would be returned shortly. The man More

by jvansickle
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

W&L Subaru responded

Thanks for reviewing our dealership, and have a great day!

July 09, 2023

Dealership Rating
Employee Rating

Great customer service fast service very clean nice atmosphere friendly associates knowledgeable quick response smile More

by carolhoover1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Jul 11, 2023

W&L Subaru responded

Thank you for your review!

July 09, 2023

Dealership Rating
Employee Rating

Very nice people. Knowledgeable and polite would recommend to anyone. Service was excellent and professional. More

by bbc89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

W&L Subaru responded

Thanks!

June 30, 2023

Dealership Rating
Employee Rating

Very customer oriented & helpful. Knew how to make me feel like my vehicle was in good hands! More

by tinawest48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2023

W&L Subaru responded

Thank you! If you need anything else, just let us know!

June 27, 2023

Dealership Rating
Employee Rating

I enjoy all the services W&L has to offer. Thank you for the service More

by Klmichaels
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Jun 30, 2023

W&L Subaru responded

Thank you so much for the 5-star ratings!

June 26, 2023

Dealership Rating
Employee Rating

Everyone at W&L has treated me quite well and has good people there. Treated with respect and prompt service. Awesome people More

by rusty12149
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Jun 26, 2023

W&L Subaru responded

Thanks!

June 15, 2023

Dealership Rating
Employee Rating

They are great. They are not pushy and do everything to accommodate you. Great service and very kind More

by jmbush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Tony Kauffman

Jun 16, 2023

W&L Subaru responded

Thanks for the 5-star ratings!

June 14, 2023

Dealership Rating
Employee Rating

The service department helped me immediately when I was in a difficult situation. My husband wasn in the hospital, seriously ill and I needed to get to him when my car had a problem. They got me in right a More

by kimorton926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

W&L Subaru responded

We were very happy to help you with that free loaner! Thanks for the review!

June 14, 2023

Dealership Rating
Employee Rating

Good No It was a good experience, but requiring a word minimum isn't ideal U More

by dave
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Jun 16, 2023

W&L Subaru responded

Thank you, Dave! We agree, DealerRater shouldn't make you type any more than you want to! But we're glad to have earned your 5-star rating! Have a great day!

June 14, 2023

Dealership Rating
Employee Rating

Everyone I've dealt with at W&L is friendly and welcoming. The service is always completed in a reasonable amount of time and I feel that they're thorough when checking out my Forester. I also dig More

by etid27
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Jun 16, 2023

W&L Subaru responded

Thank you so much for taking the time to review our dealership!

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