Ozzie Sanchez | Page 2

I would bring my Jeep Gladiator there all the time, friendly people and great service. friendly people and great service. More

by jdm46331 Verified Customer Verified Customer

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I like the dealership because the service department is courteous. They have it done when they say they’re gonna have it done and I like my new car from there. courteous. They have it done when they say they’re gonna have it done and I like my new car from there. More

by dad3xl Verified Customer Verified Customer

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Excellent! They have a great staff who are there to help you, Did a good job servicing the Jeep They have a great staff who are there to help you, Did a good job servicing the Jeep More

by denisejashinsky Verified Customer Verified Customer

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Very happy with Ray cdjr, salesman was thorough in explaining everything, and the whole experience was great, will lease my next car from Ray. explaining everything, and the whole experience was great, will lease my next car from Ray. More

by topless68 Verified Customer Verified Customer

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Bought a 30,000 car, and was promised (before I signed the deal) a couple of minor things would be repaired. When I called to set up the repair, Keith the mgr tried charging me to make the repairs! Will N the deal) a couple of minor things would be repaired. When I called to set up the repair, Keith the mgr tried charging me to make the repairs! Will NEVER buy here again!! Liars and snakes!! More

by gabbybug00 Verified Customer Verified Customer

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The dealership is well kept and clean. The service department worked well together. The only problem that i have is it takes a little long for a oil change and tire rotation. The service department worked well together. The only problem that i have is it takes a little long for a oil change and tire rotation. More

by dexsommer Verified Customer Verified Customer

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Always good and accommodating people over at Ray. Knowing how particular I am about my car, they kept me updated the entire time and went above and beyond. I couldn’t be happier with the results. Knowing how particular I am about my car, they kept me updated the entire time and went above and beyond. I couldn’t be happier with the results. More

by mnilles914 Verified Customer Verified Customer

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Everyone at Ray’s is exceptional and goes out of their way to ensure everything is done to our satisfaction. Very friendly and professional , the entire staff from cashier to sales to service! way to ensure everything is done to our satisfaction. Very friendly and professional , the entire staff from cashier to sales to service! More

by scott.daniel Verified Customer Verified Customer

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I am a repeat customer of Ray which speaks volumes. Customer service was amazing, my sales rep/finance and more all helped work with me to get the SUV I wanted at a great price. Signing paperwork with Customer service was amazing, my sales rep/finance and more all helped work with me to get the SUV I wanted at a great price. Signing paperwork with a little toddler was easy and efficient. I will forever be a long time customer of this dealership. From management to sales I felt appreciated and important. Thank you! More

by jlmihailovic Verified Customer Verified Customer

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Service was very good initially. Here’s where it declined. I had my own financing. I was enroute to literally pick up the check for the purchase. Apparently the manager was pressi Here’s where it declined. I had my own financing. I was enroute to literally pick up the check for the purchase. Apparently the manager was pressing for a deposit citing something to the effect of not denying a customer the opportunity to buy or something. I had a signed BOS. None of this was brought up during the test drive and interaction with the sales rep. Eventually, I got to the point of saying, if you don’t want to sell the vehicle to me, you can explain that to Mr. Ray. This pressing to get something out of me, a deposit, really upset me. At this point, the check was in my hand and surely would have taking my business elsewhere. Lastly, a message was sent saying the dealership will make an exception for me and consider the vehicle sold. I cannot begin to tell you how condescending that came off to me. I have the check in my hand and the dealer is given me and exception to spend my own money on a car from them? I was being sold something by sales people not by people putting customers first by not acting like a bunch of cars salesmen looking for the best commission. All this was after most of the sale was made. It was a good vehicle and we liked it and it was a good price. Initial service was great. Trade in offer was terrible but that is the nature of the business based on my research, so didn’t trade in anything. But, this deal was very close to being lost. I would have found another vehicle at any of the many dealerships in our area. Other issue I had was why was a credit application to ally “required” when I had the fund in hand? I would like an answer on that. More

by wespeete Verified Customer Verified Customer

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