P.J. Nan
P.J. Nan at Mercedes-Benz of Arcadia
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P.J. Nan

Sales Consultant

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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33 Reviews

Prior to working in auto sales I owned my own business for nearly 18 years so I understand the importance of providing clients with the best customer service possible. I have admired Mercedes-Benz vehicles since I was very young which made representing them an easy choice. Joining Mercedes-Benz in 2007 I worked very hard to learn all I could about the vehicles and to become Master Certified so I could better demonstrate the safety and technology features that are a hallmark of the brand.

Dealership Experience

17 yrs, 3 mos

Industry Experience

17 yrs, 3 mos

Languages Spoken

English English

Mandarin Mandarin

not yet
rated

33 Reviews

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33 Reviews of P.J. Nan

November 21, 2023

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Employee Rating

I have been with this dealer for the past 10 years, couldn’t switch to other brand since day 1 driving a Mercedes Benz, the facility is clean,nice, staffs are friendly, professional and caring. More

by K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 24, 2023

Mercedes-Benz of Arcadia responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Arcadia! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 20, 2023

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Rusnak MB is great, The staff is kind and helpful from top to bottom. Our salesman PJ Nan was excellent and top notch. PJ was a total pro and made the process feel as stress free and streamlined as possi More

by jeffhsu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 14, 2023

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Employee Rating

Our sales person Marc Hung, was absolutely amazing! Great customer service! He didn’t pressure us, and was helpful during the whole process. Highly recommend. More

by almaant
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Hung

April 02, 2020

Dealership Rating
Employee Rating

I was very happy with Joe’s service and will definitely ask him to help me again when I need to do service next time! More

by Ming
Recommend Dealer
Yes

Other Employees Tagged: Joseph Yu

Apr 03, 2020

Mercedes-Benz of Arcadia responded

Thank you for sharing your five-star experience with us, Ming! We're happy to hear Joe was able to meet your expectations. We hope to see you again in the future.

March 19, 2020

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Employee Rating

Excellent service, very pleasant experience. Definitely the first place to come when Looking for a Mercedes. It never goes wrong. Thank you Mr. Nan!ui More

by christyhong
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

Mar 19, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review, Christy! We will be sure to thank Mr. Nan for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

September 21, 2019

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Employee Rating

Excellent Mercedes Dealer PJ Nan is the best salesman I ever met!! He managed to find the exact car I wanted (white 2020 C300) with a great lease program. He is very patient, n More

by AmyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019

Mercedes-Benz of Arcadia responded

Hello, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2019

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Employee Rating

Amazing Experience P.J. is fair, honest, and patient. He completely earned my trust throughout the whole process. I couldn't have asked for a better experience. I left t More

by hanajun118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Mercedes-Benz of Arcadia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!

June 09, 2019

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Leasing car I highly recommend PJ. He helped me find a perfect car to lease for medical school. Really wonderful, helpful and efficient services! Thanks for all y More

by tiffanychi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2019

Mercedes-Benz of Arcadia responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

June 08, 2019

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PJ Nan is an excellent sales representative! PJ is one of the best sales representatives they have over there at Rusnak! He is extremely helpful and always works with you in giving you the best p More

by J chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ophelia Wang-Le Blanc, Yohan Chen , Rebecca So

Jun 10, 2019

Mercedes-Benz of Arcadia responded

Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!

April 05, 2019

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Employee Rating

Excellent experience! P.J. Nan was very professional. This was my first time to lease a car, and it was difficult due to the lack of credit history. P.J. was very helpful and professional, he helped me le More

by kellyzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2019

Mercedes-Benz of Arcadia responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

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