PK Kugasemrat | Page 2

PK was very thorough, friendly, and helpful. Kept her promises and does not try to pull a fast one. Kept her promises and does not try to pull a fast one. More

Helpful 0

Report | Print

It was such a pleasure to work with PK! She explained all the new features clearly and there was no nonsense with helping me choose the right vehicle. Very highly recommend her at Goudy! She explained all the new features clearly and there was no nonsense with helping me choose the right vehicle. Very highly recommend her at Goudy! More

Helpful 0

Report | Print

PK and all staff at Goudy were really nice and informative. Made the car buying process a lot easier! informative. Made the car buying process a lot easier! More

Helpful 0

Report | Print

Amazing dealership with fantastic employees! Made the process easy and they helped me out with excellent customer service! Made the process easy and they helped me out with excellent customer service! More

Helpful 0

Report | Print

Sales Rep PK at Goudy Honda is awesome. Great customer service. My go to dealership ! Great customer service. My go to dealership ! More

Helpful 0

Report | Print

The purchase of the car was fine. We signed a lease for two vehicles. KP can sell a car but the issue is it is sold with "fluff" in the form of lies. Everything went wrong when PK pro We signed a lease for two vehicles. KP can sell a car but the issue is it is sold with "fluff" in the form of lies. Everything went wrong when PK promised to have a check for selling my car to Goury Honda. Was advised that signing a document would release liability of me or the financial owner from having to obtain the pink slip. This was not true and the dealer failed to advise that a notary will need to *also* need to be done. They attempted to make me pay for this although they did not follow procedure. Spent time and money driving over 250 miles to obtain a signature. When handing the signed document to a Goudy Manager (Art), denied the check. After trying to explain Art did absolutely nothing and dismissed my confrnes by stating I can wait for my sales rep. Once I began to explain, *again* to my sales rep how dissatisfied I am with the lying, Art tried coming over to understand. Very disrespectful because I tried explaining before and he did not care. His interjection into the conversation between the sales rep and myself completely ruined any relationship the sales rep could have done to rectify the issue. He solely ruined this experience by stating, "Well, I can just return the car." It is a shame we spent three (3) days dealing with Goudy. Art is disrespectful and should be trained in dealing with customers. He seems to believe that because he is a manager he can be rude. More

Helpful 0

Report | Print

Great customer service, friendly and staff are accommodating to our needs. We will recommend this location. accommodating to our needs. We will recommend this location. More

Helpful 0

Report | Print

Best decision I’m made was coming here. PK was awesome. She listened to what I was interested in, and helped me make the right decision. She was really informative on the different models o PK was awesome. She listened to what I was interested in, and helped me make the right decision. She was really informative on the different models of the car I wanted. My family and I were treated great, and made sure I was happy leaving there. More

Helpful 0

Report | Print

All the employees is very nice and kind starting from sales to manager and also finance department. Very impressed with service here!! sales to manager and also finance department. Very impressed with service here!! More

Helpful 0

Report | Print

PK was great! She helped me getting into a car I wanted when I wasn’t sure I was able to. Definitely recommend PK for future car buying. She helped me getting into a car I wanted when I wasn’t sure I was able to. Definitely recommend PK for future car buying. More

Helpful 0

Report | Print