Pa Jallow

Clay Cooley Nissan responded

Hello Jake, Thank you for your kind words and for trusting Clay Cooley Nissan with your maintenance needs. We're glad to hear you had a fantastic experience and feel comfortable visiting us for your vehicle's service. Our team is committed to providing excellent service and making every visit a positive one. We appreciate your support and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Shaun.baker330, We apologize for the inconvenience you experienced during your visit. We regret that your appointment was delayed and that there were issues with your vehicle afterward. We will address the concerns regarding the parking sensor errors, unremoved stickers, and missed resets to ensure better service in the future. Additionally, we will remind our team to maintain a respectful and professional approach with all customers. Thank you for bringing these matters to our attention; your feedback helps us improve. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Esie1982, Thank you for your positive feedback! We're glad to hear you experienced fast service and appreciated our updates throughout the oil change process. Providing efficient and transparent service is our priority, and we're pleased it met your expectations. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Maurovalle3, Thank you for your positive feedback. We're glad Leo could quickly identify the issue with your bird's eye camera and handle the repair efficiently. We strive to provide prompt and knowledgeable service to get you back on the road as soon as possible. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comese eclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello 1melissapierce, Thank you for your kind words. We're glad to hear that our team was able to assist you throughout the process and help you find a wonderful car. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Johnson_albert214, Thank you for your kind words about Bj's exceptional customer service skills! We’re thrilled to hear that you were kept updated on your car's status and that it returned cleaner than before. Our team strives to provide the best experience possible, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Gisselle, Thank you for your kind words about your experience with us! We're thrilled to hear that Michael Perez provided quick and great service while addressing all your questions. It's wonderful to know he went above and beyond to assist you. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Roneyo214, Thank you for your excellent review! We're thrilled to hear that you loved our service and that our team did a great job keeping you updated throughout the process. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Cutinaoutley1972, Thank you for your kind words! We're thrilled to hear that Pa was able to help you find the right car and deal. Your satisfaction is our priority, and it’s great to know that our team made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

Clay Cooley Nissan responded

Hello Donniemcdonald778@yahoo.com, Thank you for your fantastic review! We're thrilled to hear that your buying experience was totally awesome. It's great to know that the process of test driving and purchasing the vehicle was quick and efficient for you. We strive to provide a seamless experience for all our customers, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000