Pam Baker

I've been dealing with Crews Subaru since purchasing my first Subaru in 2011. They have promised to take good care of me and I'm holding them to it. Although Pam in finance and Millet in sales are great he first Subaru in 2011. They have promised to take good care of me and I'm holding them to it. Although Pam in finance and Millet in sales are great helps, most of my interactions have been with various service advisors and mechanics. Each one, Alisha, Sierra, Justin, Doug (with loaner cars), Jason, or my mechanic, John Carlin has met and exceeded my expectations every time. John ensures that my vehicle is ready for my regular road trip adventures. I've even gone in with a rather nit-picky question and it is addressed with courtesy, efficiency and cheerfulness. I'm afraid that they are stuck with me as long as I'm a car owner. More

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We had an outstanding experience. From the excellent salesman to the superb finance department it was a smooth transition. And this was all followed by a perfect one on one hands o From the excellent salesman to the superb finance department it was a smooth transition. And this was all followed by a perfect one on one hands on review of all the bells and whistles that come in my Subaru Outback. Thank you to everyone More

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Top notch dealership from salesman to accounting. This was my second new car purchase from Crews Subaru in the last 5 years. I was not disappointed. Same friendly and efficient service as the first This was my second new car purchase from Crews Subaru in the last 5 years. I was not disappointed. Same friendly and efficient service as the first purchase. Also had all my maintenance done in their service department and will continue to so with my new 2025 Forester. More

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Salesman excellent - finance very good Had an early service issue but the sales manager got personally involved Happy overall - considering buying a 2nd Subaru service issue but the sales manager got personally involved Happy overall - considering buying a 2nd Subaru More

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Was an easy purchase. Our salesperson was helpful and knowledgeable. The staff worked to make sure we were satisfied with the deal, and I’m really happy with my Forester. Our salesperson was helpful and knowledgeable. The staff worked to make sure we were satisfied with the deal, and I’m really happy with my Forester. More

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Great crew and seamless leasing process. If you want a Subaru and an excellent sales experience , this is the place! If you want a Subaru and an excellent sales experience , this is the place! More

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They kept my ‘16 outback SO FAR 2. 5 MONTHS for a simple diagnostic. Zero return calls in that time, even to corporate office!! I showed up & they had wrecked my car. They “fixed it” n 5 MONTHS for a simple diagnostic. Zero return calls in that time, even to corporate office!! I showed up & they had wrecked my car. They “fixed it” n did awful job so i said redo it. They said needed 1 day, that was 22 days ago, and counting!! Extremelyyy rude & ignore me & corporate. I had to call cops when they hit my car due to their attitudes. Worst shop EVER!!!!! Will never buy another subaru & am selling both of mine asap, if can ever get one back. Go to subie doctors instead in west ash. They are wonderful!!! Cheaper, better mechanics, and they know much more than the dealership mechanics! Several have quit n gone to subie drs. I would too! They took 3 months to get my car back after installing a new transmission n doing a poor job. Other shop said they installed it wrong n i need another transm. Last time it was there, once again w no return calls. Zero excuse for this!!!! They wont even apologize More

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Crews Subaru is always awesome in that they go above and beyond to not only take care of your auto, but they take care of the customer as well. beyond to not only take care of your auto, but they take care of the customer as well. More

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I bought my Forester from Crews and they are the only ones who have worked on it (oil changes and tire rotations). The service team is honest about how long something is going to take (the lobby is very ones who have worked on it (oil changes and tire rotations). The service team is honest about how long something is going to take (the lobby is very comfortable) and don't pressure you about an upsell. More

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Buying a new car can be grueling, but not if you depend on Crews Subaru of Charleston. The purchase of our 2025 Forester could not have been easier or more pleasant. The staff is knowledgeable and consider on Crews Subaru of Charleston. The purchase of our 2025 Forester could not have been easier or more pleasant. The staff is knowledgeable and considerate and went out of their way to accommodate our questions and concerns. We highly recommend Crews Subaru. More

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