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Pat Brown
Refer Me
12 Reviews
As a General Manager with over two decades of experience in the industry, I have come to understand the WHY, HOW, and WHAT of effective leadership. My journey began in 1993 and led me to Kia Greece in 2010, where I have been instrumental in building lasting repeat and referral business. As a professional, I pride myself on being honest, earning your business with integrity and transparency. We have earned the coveted accolade of being the #1 Kia Dealership in Rochester, while also being a 5x recipient of the prestigious Kia President's Award, and owe this to our team's commitment to excellence and customer satisfaction. So, if you have any questions or concerns or would like to let me know that our team did a great job, I encourage you to leave a message. Thank you for your business, and I look forward to serving you. Remember, it's your ATTITUDE, not your APTITUDE, that will determine your ALTITUDE
Read moreDealership Experience
13 yrs, 10 mos
Industry Experience
31 yrs, 4 mos
Languages Spoken
English
12 Reviews
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12 Reviews of Pat Brown
January 17, 2024
Awesome service and very efficient and thorough . Friendly and courteous and fast. Great indoor area as well! Friendly and courteous and fast. Great indoor area as well! More
by dbcalarco
Verified CustomerOther Employees Tagged: Brian Salamone, Tom Jacobs, Bradley Hooper, Massimo Castelli, Erica Polimeni, Ryan Allen , Joe Kruppenbacher, Zac Richards
Helpful 
November 18, 2023
Love my Chevy Trax I purchased from Ron Felix last year! I also enjoy coming in for routine service to a relaxed, clean, and friendly atmosphere. My Matthews Rewards save me so much money each time and the I also enjoy coming in for routine service to a relaxed, clean, and friendly atmosphere. My Matthews Rewards save me so much money each time and the service advisors are knowledgeable and friendly. More
by ebib14
Other Employees Tagged: Brian Salamone, Tom Jacobs, Ronald Felix, Bradley Hooper , Joe Kruppenbacher, Zac Richards
October 13, 2023
They do great service every time I go there it’s always fresh coffee made and fresh picked apples thanks for making my experience wonderful fresh coffee made and fresh picked apples thanks for making my experience wonderful More
by JACKSONEDDIE48
Other Employees Tagged: Brian Salamone, Tom Jacobs, Bradley Hooper , Joe Kruppenbacher, Zac Richards, Eddie Jackson
September 20, 2023
Matt DiManno and the Sales Department Leadership team were very instrumental in providing a fair negotiated deal for the lease of our 2024 Kia Seltos. It is always a good experience dealing with this dea were very instrumental in providing a fair negotiated deal for the lease of our 2024 Kia Seltos. It is always a good experience dealing with this dealership in both the Sales and Service Departments. This is our ninth Kia purchased at this dealership and we have nothing but high praise for how we have been treated and serviced throughout the years. That is why we always come back to lease our cars. More
by GNASCA001
Other Employees Tagged: Brian Salamone, Matthew DiManno, Bradley Hooper , Joe Kruppenbacher
August 27, 2023
The service person that took care of my son was so rude and a noxious towards him. The manager of the place was just a rude. How darn they treat people like that. and a noxious towards him. The manager of the place was just a rude. How darn they treat people like that. More
by CMAXWELL003
Other Employees Tagged: Brian Salamone, Bradley Hooper , Artem Afanasyev, Joe Kruppenbacher
August 05, 2023
Great Sales Staff, and a Service Department second to none. This is my eighth Kia! none. This is my eighth Kia! More
by GNASCA001
Other Employees Tagged: Brian Salamone, Tom Jacobs, Bradley Hooper , Joe Kruppenbacher, Zac Richards, Matt Dimanno
July 27, 2023
Dan was a pleasure to work with. My vehicle wasn’t on the lot, but was transferred there within a very short time and was exactly what I was looking for. He and the staff were able t My vehicle wasn’t on the lot, but was transferred there within a very short time and was exactly what I was looking for. He and the staff were able to work together to get me the best value for my trade and exceeded my expectations. Best of all, my kids enjoyed the experience as well and are loving the new Kia Carnival! More
by juliedelyser
Other Employees Tagged: Brian Salamone , Dan Mitchell
July 21, 2023
Eddie Jackson was great to work with. Very nice guy and very thorough when going over our car with us. Very nice guy and very thorough when going over our car with us. More
by james zingler
Other Employees Tagged: Eddie Jackson
July 19, 2023
This dealership is worse dealership ever had in my life. I had a great experience in 2020 when I bought it. But that appointment was changed my mind about my lovely car 2020 KIA Sportage. I had an app life. I had a great experience in 2020 when I bought it. But that appointment was changed my mind about my lovely car 2020 KIA Sportage. I had an appointment for car inspection and oil change last week and now I got a email saying the inspection will be on August the next month. I’m so confused right now because I paid around $27 dollars and no one explained why that money was paid for. I was waiting more than 30 minutes sitting on couch, watching TV, waisting times, energy and gasoline in order to get my service done. One of them was showing me a paper has a different prices cost around $73.I shocked when I went back home and I got nothing done. They took off the oil change and car inspection stickers and they put safety emission sticker. Even though, before I left the dealership I asked one of them about the stupid yellow sticker and he says “the New York State inspection sticker was changed and NY York State change everything”. They lied to me and steal my money. I don’t ask for safety emission and now I’m gonna ask for a refund in addition to $5 discount for the online appointment plus time, energy, gasoline waste. I am waiting to hear back from you guys, thanks. More
by EABDALLA
Other Employees Tagged: Brian Salamone, Tom Jacobs, Bradley Hooper , Artem Afanasyev, Joe Kruppenbacher, Zac Richards, Erik Stark, They are 2 employees I am not memories their name.
June 30, 2023
Worked with me to get into a new vechik3. Everyone was friendly and helpful during this process. Everyone was friendly and helpful during this process. More
by ssis292001
Other Employees Tagged: Brian Salamone , Artem Afanasyev, Dan Mitchell, Zac Richards, Erik Stark
