Languages Spoken
English
Mandarin
60 Reviews
Write a Review60 Reviews of Paul Chong
January 23, 2019
Pleasantly surprised I have been to many other service centers where you might have an appointment but you wait 4-5 hours , here my appointment time was respected and ever I have been to many other service centers where you might have an appointment but you wait 4-5 hours , here my appointment time was respected and everything was done within the hour ... impresses ! More
Other Employees Tagged: Robert Kalman
January 12, 2019
Quality service Your staff Ronnie Morales attended to me. Very astute polite, professional, on top of game( official position) , attended to me promptly, communicate Your staff Ronnie Morales attended to me. Very astute polite, professional, on top of game( official position) , attended to me promptly, communicated detailed information.and at the same time very confident in demeanor and stance. He is an excellent worker, you can tell that he knows his job in depth. More
Other Employees Tagged: Fred Braswell, Humphrey Ferreira, Diana Ljajcevic, Eddie Huang, Eftheker Asad , Morales Ronnie
January 10, 2019
Satisfied Satisfactory and will recommend to center when applicable to anyone . Time of service is good , customer service is good and employee very profession Satisfactory and will recommend to center when applicable to anyone . Time of service is good , customer service is good and employee very professional in dealings More
November 30, 2018
Very frustrating dealing with employees besides Gus It took three times to fix a problem with my trunk and all experiences with the service center have been very unsatisfactory and often rude It took three times to fix a problem with my trunk and all experiences with the service center have been very unsatisfactory and often rude More
Other Employees Tagged: Gus Tsolkas , Ronny
November 09, 2018
Award Professional, quick, comprehensive! Always get great service at your dealership. Even in a pinch they are outstanding. Very competitive prices and Professional, quick, comprehensive! Always get great service at your dealership. Even in a pinch they are outstanding. Very competitive prices and service with a smile but this review requires to much information. Please shorten it! More
November 05, 2018
Service was very good and staff was courteous, Service was very Google and the staff was courteous,will recommend the place to other.love the location.will make this place my permanent service plac Service was very Google and the staff was courteous,will recommend the place to other.love the location.will make this place my permanent service place More
Other Employees Tagged: Eddie Huang
October 14, 2018
Terrible customer service I have been a loyal customer with this dealership for over 10 years. However after my most recent experience last week I, nor my extended family will I have been a loyal customer with this dealership for over 10 years. However after my most recent experience last week I, nor my extended family will be returning. I came in to purchse a battery and paid in cash. Upon checking to make sure i revieved the correct amount of change back, i realized i had been short changed by $20. Realizing that the woman working the cash register made a mistake i asked her to review the transaction she had just made. Instead she rudely ignored my request and wrote me off as if I was trying to swindle her out of $20. She continued to nastily accuse me of being in the wrong until i asked to speak to her supervisor. Her supervisor told me that I would have to wait till the end of the day and could not be assisted at the moment, although i had been waiting to have the mistake reviewed for quite some time. Later that day i recieved a phone call notifying me that i would receive a $20 credit towards my next service but would not recieve the money i was owed. I assure him it is not just about the money. I have been a loyal customer sonce 2003 and yet the way they treated me, as though i am a theif was despicable. They can keep the money. I will not spend another penny at this establishment, and will be asking my friends and family members to follow suit. More
Other Employees Tagged: Eddie Huang
June 30, 2018
Quality service The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend this service center. More
Other Employees Tagged: Tina Hou
October 25, 2013
Wow great service! I love my new car and I got it for below sticker! I wanted a car to get me from point A to point B with good mpg. The salesman brought me over to view the sentra and explained in depth below sticker! I wanted a car to get me from point A to point B with good mpg. The salesman brought me over to view the sentra and explained in depth everything I needed to know, Everything!!!! WOW!! More
Other Employees Tagged: Barry Ranjbar