Paul Corzine | Page 2

We were pleased with the great customer service provided by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. More

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Great customer service. Ray took extra care of my husband and I every step of the way from showing your models to making a final decision. We are very happy with our new car. and I every step of the way from showing your models to making a final decision. We are very happy with our new car. More

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Excellent Service Ourisman Mazda sold us our CX-5. We loved working with Ali Hatam and Paul Corzine and found them responsive, helpful, and informative. We are thorough Ourisman Mazda sold us our CX-5. We loved working with Ali Hatam and Paul Corzine and found them responsive, helpful, and informative. We are thoroughly enjoying our car (day 3!) More

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3rd time’s a charm This is my 3rd transaction with these guys. They dont like losing sales but they’re also friendly and very courteous. Once you’re clear with your This is my 3rd transaction with these guys. They dont like losing sales but they’re also friendly and very courteous. Once you’re clear with your objectives, they will find a way for you to leave satisfied. More

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Helpful, low-pressure team New to the Mazda family, we placed our faith in the Ourisman staff to navigate the entire process for us. Our sales associate Marty Schwartz was top-n New to the Mazda family, we placed our faith in the Ourisman staff to navigate the entire process for us. Our sales associate Marty Schwartz was top-notch: Informative, patient, and very personable, he quickly earned our trust. We were equally impressed with manager Paul Corzine, and appreciated the absence of typical high-pressure tactics. We look forward to relying on Marty and his colleagues as we learn the many new features of our snazzy new CX-5. More

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Sales staff lies and does not honer verbal agreements Today I bought a new mazda from Ourisman VW and Mazda in Rockville MD. I wanted to shop a price at other dealers, but the sales manager asked me to gi Today I bought a new mazda from Ourisman VW and Mazda in Rockville MD. I wanted to shop a price at other dealers, but the sales manager asked me to give him a price where he could sell it to me today. I gave him a price and was clear that this was the entire price (less tax and title as I was registering the car out of state). They met the price so I wouldn't have to go compare prices. I then proceeded to turn in my rental car and headed back to close the deal. When I returned I found out that the dealer had added $300 to the price of the car. I politely explained that this was not what we agreed to. The sales manager said there was "nothing he could do" and he'd be fine if I walked away. But I had no way to get back to the rental dealership and the new rental car would be at my expense vice my insurance company's. Now that I had no car to drive to other dealers to compare prices, they had me in a trap and as opposed to honoring our original deal, they hiked the price up on me when I basically had no other choice but to buy the car. They DID NOT deal fairly with me. They DID NOT honor our verbal agreement. They stuck it to me in the end. I will NEVER go back. I will recommend to all my friends they NEVER go there as well. WORST CAR BUYING EXPERIENCE I have EVER had. More

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Great experience for a first time buyer Working with Jimmy was a great experience. He helped me figure out exactly what I wanted without being pushy or trying to sell me anything extra. He f Working with Jimmy was a great experience. He helped me figure out exactly what I wanted without being pushy or trying to sell me anything extra. He followed up and made sure I was taken care of without over doing it. When I was ready to complete the purchase, he worked to get me a great deal. Overall the process from start to finish was much more relaxing and simple than I anticipated thanks to Jimmy. More

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Nice buying experience The staff at Ourisman, including my salesman Justin Margot, were helpful and professional in my recent purchase of a new Mazda 3. One small point - th The staff at Ourisman, including my salesman Justin Margot, were helpful and professional in my recent purchase of a new Mazda 3. One small point - they weren't fully-informed on all the features and options. But overall they made things go smoothly, including trading another dealer for the particular car I wanted and offering the True Car price. More

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A great experience at Congressional. Leased a Mazda and the entire process was a pleasure. Something I never thought I would say about purchasing or leasing a car at a dealership based on past experience. the entire process was a pleasure. Something I never thought I would say about purchasing or leasing a car at a dealership based on past experience. Earl Gunn was the salesman and couldn't have been more helpful, honest, and pleasant. Jay worked on my financing and had me signed up in no time after figuring out what would be the best option for me. I highly recommend Congressional. Don't think this will be the last car I drive off their lot! More

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