Paul DaRocha
Paul DaRocha at Maus Nissan

Paul DaRocha

Director of Owner Loyalty

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

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31 Reviews

I am first and foremost a man of Faith, a Husband, and Father of two boys and two beautiful girls! I graduated from FSU, served as an Infantry Officer in Iraq, and was even a High School Math Teacher before joining this Amazing Team! Come visit Maus Nissan for a truly exceptional experience- Welcome to Our Family!

not yet
rated

31 Reviews

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Dealership Experience

4 yrs, 7 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Cardone Management Training, All State Finance and Compliance, MotorTrend Certified

31 Reviews of Paul DaRocha

April 18, 2024

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Employee Rating

They are professional and hard working. I feel safe and comfortable with them while I wait there. More

by Art.teacher.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2024

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Employee Rating

I definitely had a much better experience this time! I came in to have my first maintenance service on the Grand Cherokee on January 5th. It took longer than I’d hoped, but they were extremely busy when More

by Ollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, John Thorne , Ralph Mosca

Jan 20, 2024

Maus Nissan responded

Thank you, Ollie! We appreciate you, so please let us know if there is ever anything you need. We look forward to serving you again soon, and we hope you have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

February 19, 2023

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Maus just keeps providing great service! I had my car serviced in November last year and yesterday. Mary helped me schedule the November one and Tiffany took care of me when I arrived. I was More

by Ollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Boulahanis , Elizabeth Berumen, Tiffany Norori

Feb 25, 2023

Maus Nissan responded

From the bottom of our hearts, from all of us here at Maus Nissan: Thank you, Ollie, for your continued trust, and being such an important member of our Maus Family! As always, we are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks again, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 08, 2022

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Worst service ever all the way down from management to detail department. After they scratched my car and put new seat in I go to pick up my car and overspray over the whole car and damaged interior panel More

by Gregdavid48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 19, 2022

Maus Nissan responded

Mr. David, I am glad that you have since had the chance to meet with our Service Director, Brandon, and that we were able to resolve your concerns. Please let us know if you have any questions. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287

Oct 19, 2022

Gregdavid48 responded

I am hoping you all do the right thing. We will have to wait and see the final outcome! Let’s see Paul and Maus Nissan owners and management if you make everything right.

August 02, 2021

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Maus has always been amazing when it comes to service and sales. They do their best to make your desires happen and are also transparent and honest. I wouldn’t stick with any other dealer More

by christaloswald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Boylan, Demetrios Klindonas, Jason Rowland, Aldo Rrethatakaj

Aug 03, 2021

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Christaloswald! We appreciate your continued trust, and we thank you for sharing your experiences! We are overjoyed that you are so happy, and we look forward to serving you, for years to come! Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

March 10, 2021

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Was a pleasant experience. Staff is accommodating and friendly. I plan on using the service department for my purchases. I would recommend this dealership to others More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Alu

Mar 13, 2021

Maus Nissan responded

Congratulations on the purchase of your new vehicles from Maus Nissan, Mike! Thank you for giving us the opportunity to earn your trust, and we appreciate you taking the time to share your experience. We are very pleased that you are so happy, and we look forward to serving you, for years to come. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 18, 2021

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I am very satisfied with the personal service I received from my service visit to Maus Nissan on January 15th Everyone was helpful and friendly More

by Gail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Linda Vulcanoff , Tiffany Norori

Mar 16, 2021

Maus Nissan responded

Gail, Thank you for the 5 Stars :) I appreciate it. We have an amazing team here and always strive to get better :) If you ever have any needs feel free to reach out to us :) We have your back :) God Bless :)-Paul DaRocha Owner Loyalty Manager

December 29, 2020

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Quick and easy. Updated me along the way. I’ll keep coming back for sure! Nothing beats having it done right the first time! They have even offered a ride home or to work! More

by zuluguardian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JD Castle, Tiffany Norori

Feb 01, 2021

Maus Nissan responded

Glad we got it right the first time with you! Can't wait to see you back!

November 12, 2020

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Employee Rating

I have been going to Maus for service and thrilled with the service department. Katrina is the best. Causually looked at new vehicles and relied on Paul.with customer loyalty. I followed him from another d More

by Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrina Atkinson, Nick Bentley, Christian Caraballo, Chad Wyszynski

September 22, 2020

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Very nice people to talk with they are there to help you and answer all your questions about your car very nice staff from the service to the people who you see when meet in the parking lot thank you More

by Russelljohnson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrina Atkinson, Nick Bentley, Sean Ginley, Mike Krietemeyer, Armando Marrero

Oct 05, 2020

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Russelljohnson51! We appreciate the opportunity to earn your trust, and thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- we are very pleased to hear that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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