Paul Dixon | Page 15

My recent service visit was outstanding. Paul listened to my concerns and resolved them in a timely manner. I left feeling very satisfied. Thank you! my concerns and resolved them in a timely manner. I left feeling very satisfied. Thank you! More

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Very friendly and helpful. Everyone who deals with me has been great, from finance to service and to selling. There are other Volvo dealers closer to my home but I don’t mind driving to be treated with respe been great, from finance to service and to selling. There are other Volvo dealers closer to my home but I don’t mind driving to be treated with respect and making me feel confident. The worst feeling is going to a dealer that just es t to make business but doesn’t really care about the customer and it is the total opposite at Herb Chambers Volvo. More

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Excellent service experience, as usual, at Herb Chambers Volvo Cars of Norwood! I have complete trust in my Service Advisor, Peter Brown, who is extremely knowledgeable & personable. He explains everything Volvo Cars of Norwood! I have complete trust in my Service Advisor, Peter Brown, who is extremely knowledgeable & personable. He explains everything to me in detail so I understand what routine maintenance & other car repairs are needed. Peter gives me a cost estimate prior to any work being done so I know what to expect & he applies any available coupons to reduce my bill. If any unanticipated additional car problems are found, Peter discusses it with me 1st & advises me whether the repairs need to be done now or can wait until my next routine service appointment. The mechanics do excellent work & they also perform a courtesy multi-point safety inspection at every appointment, & top off all car fluids as needed. After the mechanics inspect my car, I have peace of mind before upcoming long road trips driving to & from NH that my car will operate safely & not break down on the highway. Also, Patti Rich is very helpful & accommodating in scheduling my service appointments. I have always had excellent service from all departments at Volvo Cars of Norwood & I highly recommend this dealership! More

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My service manager,Paul,was very helpful. He communicated with me several times during the service, giving me updates. with me several times during the service, giving me updates. More

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On time. Good explanations and quite patient with my lack of knowledge tech questions. Very pleasant experience of knowledge tech questions. Very pleasant experience More

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Colin, very good. Did everything. I did not have to ask. Out quickly.great service. Out quickly.great service. More

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The 40000 mile service was explained in detail as was need for a replacement battery. Excellent follow up with customer. need for a replacement battery. Excellent follow up with customer. More

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I had a sudden brake “grinding” issue. They took my car the next morning, diagnosed and fixed the issue the same morning. My usual Vovlo dealer said they could not help me for 2 weeks. The service departme the next morning, diagnosed and fixed the issue the same morning. My usual Vovlo dealer said they could not help me for 2 weeks. The service department was clean, courteous and professional. Most importantly they helped me when it was urgent and becoming unsafe to drive my car. I’ll be coming back to Herb Chambers Volvo! More

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Excellent in all ways. Professional, fair and honest. Prompt and courteous. I highly recommend them. Prompt and courteous. I highly recommend them. More

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I recently had my 2019 CX40 in for service at Herb Chambers Volvo. As usual the staff was attentive and helpful. My car was ready within the timeframe promised. They are a well performing team of expe Chambers Volvo. As usual the staff was attentive and helpful. My car was ready within the timeframe promised. They are a well performing team of experienced professionals who provide excellent service to their customers. I definitely bought a great car from the right place! More

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