Paul Dube
Paul Dube at Michaud Mitsubishi

Paul Dube | Page 6

Assistant General Manager

Michaud Mitsubishi

80 Andover St
Danvers, MA 01923

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rated
61 Reviews
not yet
rated

61 Reviews

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Dealership Experience

16 yrs, 9 mos

Industry Experience

43 yrs, 7 mos

Languages Spoken

English English

61 Reviews of Paul Dube

August 17, 2017

Dealership Rating
Employee Rating

great Got the pleasure of working with Joe. Told him I was time sensatice. Got me in and out with a vehicle in less than 2 hours More

by XVargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Balesteri

July 21, 2017

Dealership Rating
Employee Rating

Amazing honesty with the recent repairs of my vehicle. Jeff in the Service Department is always 'on point' and always has the perfect explanation when something goes wrong with my car. I have always been More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud , Jeff

May 24, 2017

Dealership Rating

Recall eperdited We received a recall on my wife's Mitsubishi Outlander 2007 model. Brought it to Michaud they checked everything , orderedparts ,then brought it in ,a More

by Dave1645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff

April 04, 2017

Dealership Rating
Employee Rating

TERRIBLE!!! WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN! This dealership is not even worthy of one star.. I am so disappointed at the lack of customer service from this dealership along with lack of communic More

by Nothanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Murphy, Rick Roberts

Apr 05, 2017

Michaud Mitsubishi responded

As a rule I typically would not respond to social media reviews. But in the case of this review, it is plagued with inaccurate information. There are always two sides to a story. Fortunately for this author, due to the privacy act as well as my ethics, I can not publicly share the facts of what really happened. It pains me to read social reviews in general because of the unfair advantage it gives the consumers. Consumers can say or write whatever they want. Businesses can not. We must maintain professionalism and remain politically correct. I have read reviews for places that I visit as a consumer and sometimes question the authors claims based on my knowledge and experience of that business. remember there is ALWAYS two sides to a story. I have worked with Mr Michaud for 34+ years, our team works diligently to please ALL of our customers. We strive for 100% customer satisfaction. However like in any business it is not always possible. Paul Dube Assistant GM Michaud Mitsubishi

Apr 05, 2017

Nothanks responded

Correction: there are three sides to every story, the third side being the truth... and while your lengthy paragraph, blaming the consumer for "writing whatever we want" seems to try to prove otherwise of your "100 % customer service", and while you can maintain your professionalism on social media, it doesn't seem to ring true to how you handle your customers in an actual business professional setting. I just hope that my fellow consumers reading this can read through the redderick and actually see that I am not trying to say bad things just because of my terrible experience with this company, but only that I hope that other customers don't have to go through the same thing I did. Judging by your many negative Facebook reviews I don't seem to be the only one.

Apr 05, 2017

Nothanks responded

Also, speaking of professionalism, a family member of the company with the Michaud last name trying to add me on Facebook isn't too professional I don't believe... Just a thought. Please do not contact me any further about this matter. Thank you.

December 04, 2016

Dealership Rating
Employee Rating

Best Place EVER! Sean and Paul are absolutely amazing.. kind greetings, coffee and peanut butter crackers!! These men are very professional and just willing to go that More

by Trashgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean O'Connor, Sally Donais

November 13, 2016

Dealership Rating
Employee Rating

Truly the best of my life. I was driving an old Kia that wasn't going to make it much longer. The worst part is my credit was horrible and I filed bankruptcy 8 months ago. Just More

by MargaretG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Garfield, Sean O'Connor, Laura Knott

November 10, 2016

Dealership Rating
Employee Rating

No Problem with a smile! I feel great! I called for service last minute and needed to be seen immediately. My reply was "no problem". Then I said, we'll I can't wait long either........My More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig

November 04, 2016

Dealership Rating
Employee Rating

Sean OConnor was wonderful! I had a great experience buying a car here. Sean OConnor made it the best I've had. I would recommend my friends and family and will be back for my ne More

by MariaDaSilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Garfield, Sean O'Connor, Laura Knott

September 09, 2016

Dealership Rating
Employee Rating

Relaxed Transaction Recently I was looking to buy my grandson his first car I was looking for a one owner economical and dependable used vehicle. I went online and found More

by JP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Eramo, John Labruzzo

August 26, 2016

Dealership Rating
Employee Rating

outstanding! I came in because of a recall issue. I met with Paul Dube who quickly took. my car into service. He was very polite and had a smile and he answered More

by Bettyboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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