Paul LeBlanc
Paul LeBlanc at Longo Toyota

Paul LeBlanc

Service Director

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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17 Reviews

Providing over 20 years of automotive experience and customer service. In my personal life, I enjoy snowboarding, fishing and hunting. I'm happily married and recently became a proud father to a beautiful baby boy

Dealership Experience

21 yrs, 6 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

ASE A1 Certified

Toyota Master Certified

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rated

17 Reviews

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17 Reviews of Paul LeBlanc

May 22, 2025

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Noil alway delivers great service. He keeps you informed. Delivers what he promises. I will always ask for him. More

by jrkenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noli Evangelista

May 22, 2025

Longo Toyota responded

Thank you for your kind words and for taking the time to share your experience. We're glad to hear that Noil provided the dependable service we aim for at Longo Toyota. He takes pride in keeping customers informed and delivering on his promises. Have a wonderful upcoming holiday weekend and hurry back

May 15, 2025

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Longo provides friendly, professional and knowledgeable customer service. And Bruce Herrera exemplifies this! Always a pleasure to do business here. More

by Glen Kuniyuki
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Herrera

May 15, 2025

Longo Toyota responded

We appreciate you taking the time to share your experience. Providing friendly, professional, and knowledgeable service is a priority at Longo, and Bruce consistently demonstrates that commitment. It's always a pleasure doing business with you, and we’re glad to continue supporting your automotive needs. Team Longo

January 20, 2024

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Longo is the only place I take my vehicle for service. They are professional, courteous, communicative and do excellent work! More

by leslie.lindemann
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala

Jan 22, 2024

Longo Toyota responded

Thank you for this wonderful posting, we're always here to take care of you and your auto needs - Team Longo

September 08, 2023

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Once again, Longo Toyota Service has outperformed any dealership I've ever been to - ever. They answered all my questions when I got service and I am loving my Prius Prime. If you live anywhere in LA or More

by happydriver
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Fred Williams, Jason Diep , Danny Guerrero

Sep 08, 2023

Longo Toyota responded

Longo is loving your screen name "Happy Driver" and we couldn't agree with you more about the dedication and leadership Paul LeBlanc showcases each and everyday. Thank you for your kind posting and we're honored to serve you - Team Longo

January 07, 2023

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The Disneyland of dealerships. Always makes you glad you came. Friendly, efficient, and knowledgeable. Great staff of employees; especially Mandi Davis. Everything you need in one More

by tzimmer1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Longo Toyota responded

What a great way to start our week @ Longo Toyota - Thank you for the kind posting and we're honored to serve you

November 30, 2022

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I love Vic smith. He helped me get the right car for me my boyfriend and my other boyfriend who is also my brother More

by ilovevic
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Nov 30, 2022

Longo Toyota responded

We're honored to serve you and your family - Please have the Merriest of Holidays and keep spreading the word about Longo | Vic, we can never have enough business - Team Longo

May 22, 2022

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Love going to Long Toyota. Everyone is friendly and always go above and beyond to help you out. More

by Adee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala

May 23, 2022

Longo Toyota responded

We're so honored to have you as our guest and we never want you going anywhere else but Longo Toyota

March 11, 2022

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Clean and prompt serving, lots of amenities if you are a waiting for your car. More

by rjfmeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala

Mar 11, 2022

Longo Toyota responded

We're honored to serve you - Team Longo

March 08, 2022

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We have purchased many cars at longo toyota and it’s always like coming home. Everyone is so friendly and a pleasure to work with. The service department is equally as impressive with the efficiency of More

by Rodderdam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Longo Toyota responded

Here's to many more years with Longo Toyota. We're honored to serve you!

February 24, 2022

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Employee Rating

Had complaints about my last service. Emailed the service director and the guest relations director. No response from either. Strong lack of communication and attention to detail this More

by Elmo
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Kary Loefler

Feb 25, 2022

Longo Toyota responded

Good Afternoon, We wanted to acknowledge your DR posting and apologize for the ill feelings you have about our company and team. We looked into this matter and found an email was sent by you over to Paul and Kary on Tuesday February 22 and Paul Leblanc responded back to your email on Thursday February 24 after doing his due-diligence (research etc) before responding. Paul is very interested in speaking with you directly and can be reached at 626.652.3622 or paul.leblanc@longotoyota.com Thank you for your time!

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