Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Paul Mitchell
Refer Me
39 Reviews
Dealership Experience
1 yr, 2 mos
Industry Experience
36 yrs, 7 mos
Languages Spoken
English
39 Reviews
Write a Review
39 Reviews of Paul Mitchell
January 26, 2024
I have to be honest the situation with my car was very frustrating. My car was only a month old and it spent weeks in the shop for an issue with the onboard wifi, remote start and the car net application. frustrating. My car was only a month old and it spent weeks in the shop for an issue with the onboard wifi, remote start and the car net application. The dealer did everything on the hardware side of things and were left powerless and at the mercy of VW of America and their IT department. I have to be honest Nick in service understood my frustrations and provided me with an adequate loaner car. Nick was excellent, empathetic and compassionate and listened to my weekly whining. Finally, I get a call from Nick and we tested this cars functioning and I picked it up. I get home and test it and it did not work. I called Nick and we decided to see what happens over the next few days. Poof after three days, out of nowhere the app sent me a notification. I called Nick and told him the good news. All in all, Nick made the best of a crappy, out of the ordinary situation. Great Service, great advisor. More
by GIANNIJOEDEV
Verified CustomerOther Employees Tagged: Katherine Mera, Nick Weiner , Vinnay from Sales was integral in coordinating services with IT
Helpful 
January 18, 2024
Noah was AMAZING and very helpful. And the manager of the service department was great. The dealership itself did wrong by me bc I was told my brakes were under warranty and when I And the manager of the service department was great. The dealership itself did wrong by me bc I was told my brakes were under warranty and when I arrived they told me they weren't. The service department helped get me a discount, but I'm not going to lie, I was majorly disappointed that the dealership didn't step up and pay for my brakes in full, especially since I am a loyal and a repeat customer - I have leased 5 cars at this dealership. to be frank, you might have lost a customer. But again, Noah was the saving grace of my experience, he should be given a raise. More
by MCSIDARI
Other Employees Tagged: Noah Reed, Stephanie Lopez, Nick Weiner
December 13, 2023
Great service at all times, everyone goes above and beyond. I am very impressed! Will definitely go back. beyond. I am very impressed! Will definitely go back. More
by sharlinrazinia
Other Employees Tagged: Noah Reed, Stephanie Lopez, Nick Weiner , All the drivers that took me back and forth.
December 07, 2023
I wish all dealerships were like this one, they always treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my iD Buzz. God Bless you all! More
by PAULCHESTER
Other Employees Tagged: Bob Ribaudo, Sal D'Amico, Adam Shifrin, Alex Soto, Reymi` Ortez, Kenny Montoya, Noah Reed, Stephanie Lopez, Nick Weiner
December 04, 2023
Brought new car back to service 6 times for same problem Hasn’t been fixed to date. problem Hasn’t been fixed to date. More
by ttoreno0
Other Employees Tagged: Jhon Jaramillo, Noah Reed, Stephanie Lopez, Nick Weiner
November 27, 2023
Smithtown Volkswagen has been honest, trustworthy, and I have been treated like family every time from initial purchase to service visits. Smithtown Volkswagen earns my repeat business because they ensure m have been treated like family every time from initial purchase to service visits. Smithtown Volkswagen earns my repeat business because they ensure my vehicle is safe and within specs every service visit, which gives me peace of mind when I travel. I have never been treated as well by any dealer in the past. More
by legalese4u
Other Employees Tagged: Mike DiMaria, Jhon Jaramillo, Katherine Mera, Noah Reed, Stephanie Lopez
November 18, 2023
I like the appearance of the service area. I like that you promoted Sam to Foreman, as I only want him servicing my car but now that he is in a different role hopefully he is spreading his kno I like that you promoted Sam to Foreman, as I only want him servicing my car but now that he is in a different role hopefully he is spreading his knowledge and professionalism to the other young mechanics employed there. More
by JMBJETTA
Other Employees Tagged: Mike DiMaria, Jhon Jaramillo, Stephanie Lopez, Nick Weiner , Sam (Mecahnic/Foreman)
November 16, 2023
service was excellent waiting area was very good time for service was exactly what he told me. service was exactly what he told me. More
by MYBRIDE
Other Employees Tagged: Noah Reed, Stephanie Lopez, Nick Weiner , Nick
November 09, 2023
Noah was great to deal with. He constantly kept me updated about my vehicle, and returned all phone calls. He’s a credit to your company, and I highly recommend this dealership f He constantly kept me updated about my vehicle, and returned all phone calls. He’s a credit to your company, and I highly recommend this dealership for any type of service you might need! More
by Lesgeed
Other Employees Tagged: Noah Reed, Stephanie Lopez, Nick Weiner
Dealership Inventory (220 Vehicles)
