Paul Scannell | Page 15

Outstanding sales person, Paul Scannell Upon arrival at Herb Chambers Ford, we were greeted immediately by Paul Scannell. Paul was very friendly and patient during our buying experience. H Upon arrival at Herb Chambers Ford, we were greeted immediately by Paul Scannell. Paul was very friendly and patient during our buying experience. He was very knowledgeable about the brand and the specific vehicle we were interested in buying (2014 F250). At one point he went out of his way to bring over a service tech to answer one of my questions on vehicle maintenance. Upon delivery of our Ford truck, Paul took whatever time was needed to go over all features and operation and insure that we fully understood everything. I would highly recommend this sales consultant and also recommend this dealership to anyone considering purchasing a Ford vehicle. More

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It's not often you get a opportunity to tell a business what a amazing experience their company has given you. I have to make you aware that my salesman, Paul Scannell, made me so comfortable. It business what a amazing experience their company has given you. I have to make you aware that my salesman, Paul Scannell, made me so comfortable. It was truly a pleasure. He went above and beyond. I have purchased/leased many cars and I won't go anywhere else now. Paul will always get my business. Thank you, Rebecca More

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I recently purchased a 2013 Ford Focus SE Hatchback. I'm a Canadian on work visa and I needed a vehicle fast to go to work, I've worked with other dealerships, but they just make me go run-arounds. In t I'm a Canadian on work visa and I needed a vehicle fast to go to work, I've worked with other dealerships, but they just make me go run-arounds. In the end, I made my choice to do business with Herb Chamber in Westborough and they were able to close down the deal fast. The car was delivered to me within a week. This helped save me a lot of precious time and rental money. For that, I sincerely thank Lisa, George, Marie, Paul and Jordan for their exceptional customer service. I dealt with Lisa on the phone initially and she was very friendly and responsive to all my inquiries over the phone. It was her professionalism and outstanding customer service that won me over other Ford Dealership. There were some hiccups at first because of my status, so I talked to Marie and she was very emphatic and patient. She offered me some alternative solutions and escalated my case to George, the sales manager, he was able to immediately take things over and get it under control. I really liked George's approach to business. He was upfront, honest, and straightforward. Whatever George promised me, he kept his words and delivered it. I had my car after 2 days and I'm extremely impressed by George. Overall, I'd say my experience was pleasant and things ended on a happy note. I would recommend Herb Chambers Ford of Westborough to my friends and family. If any international buyer like me is looking for a new or used car, I highly recommend you to talk to Lisa, Internet Sales and deal with George when you arrive, I promise you will have an awesome experience. More

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