Paul Senn

It was a simple process from start to finish. Easy to schedule an appointment for my oil change. The day of the service, I checked in and the service was done in under an hour as promised. An ove Easy to schedule an appointment for my oil change. The day of the service, I checked in and the service was done in under an hour as promised. An overall great experience. More

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The service department absolutely is horrible, they don't answer the phone, do not call on messages left to simply schedule an oil change. On line scheduling never works, even chatting online with Lithia fai answer the phone, do not call on messages left to simply schedule an oil change. On line scheduling never works, even chatting online with Lithia failed to get results. This has been the second time, I will have nothing to do with them anymore. More

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In 2020 I purchased a new 2500HD Silverado from this dealership. Service had been great until reciently when the engine light came on and it codes to P20c1 on my reader. I've tried to contact service de dealership. Service had been great until reciently when the engine light came on and it codes to P20c1 on my reader. I've tried to contact service department three times to get it scheduled for warranty service on the DEF system but no call back. Not sure what is going on here but I've scheduled a service appointment with another dealership because this problem will not fix itself and it needs repair before completely fails and leaves me stranded on the side of the road. I cannot fill out the rest of this rating because I haven't been able to talk to anyone. More

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Superb They were very helpful and went out of there way to get me in and make it work with my schedule. Although the prices are sometimes high for repairs I They were very helpful and went out of there way to get me in and make it work with my schedule. Although the prices are sometimes high for repairs I still have to come back b cause of my vehicle warranty is honored there. More

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Like visiting friends This is my go to dealership. All of the folks are friendly and helpful. Just had a daylight driving lightbulb replaced but the service is always first This is my go to dealership. All of the folks are friendly and helpful. Just had a daylight driving lightbulb replaced but the service is always first rate! More

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Great service as I have come to expect from Paul & Chris Showed an hour early for routine service and truck was in the bay in less time than total check-in. Always respectful and helpful to my individual nee Showed an hour early for routine service and truck was in the bay in less time than total check-in. Always respectful and helpful to my individual needs. Can talk to them as friends and trust their response. More

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Paul is the BEST! Best dealership I have ever been to as far as the service department!i would take my truck anywhere else! Thanks Paul for all your help! Best dealership I have ever been to as far as the service department!i would take my truck anywhere else! Thanks Paul for all your help! More

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Service which lead to a new purcharse I started out in the service department after calling directly to Paul Senn to have them look at my truck again as I was having another mechanical iss I started out in the service department after calling directly to Paul Senn to have them look at my truck again as I was having another mechanical issue. Paul provided me with such great service the time before that I wanted to work directly with him again. Paul was great on getting me scheduled right away and my issue looked at. Friday when I went to pick up my truck I decided to talk with Ryan Belke about leasing a new vehicle. I chose Ryan due to his long history with Lithia and he has always been great to work with and doesn't try to push you into a sale. Thank you to Ryan I went home in a new vehicle and I couldn't be happier! More

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Excellent Service, Fast and Freindly Paul Senn in Service is absolutly wonderful. I always request him when I’m bringing my Truck in for service! I really appreciate his true effort and a Paul Senn in Service is absolutly wonderful. I always request him when I’m bringing my Truck in for service! I really appreciate his true effort and ability to help make my experience the best it can be! More

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