Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
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Paula Alpha

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
302 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

24 yrs, 5 mos

5.0

302 Reviews

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302 Reviews of Paula Alpha

April 25, 2025

Dealership Rating
Employee Rating

This was my first time servicing my vehicle at the Mercedes-Benz of the Woodlands. From start to finish, all staff members were professional and knowledgeable. All of the issues that my vehicle had pr More

by kyuoh62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis

Apr 25, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Kyuoh62! We're thrilled to hear about your positive experience with our team. Providing professional and transparent service is our priority, and we look forward to continuing to support your vehicle's needs in the future. Your trust means a lot to us!

April 03, 2025

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Excellent experience with custom order for a 2025 GLC 350E through Sammy Mourtada. Very professional and knowledgeable of the product line and recommendations for our configureation. From order to delive More

by Michael P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada

Apr 03, 2025

Mercedes-Benz of the Woodlands responded

Michael, thank you for sharing your fantastic experience! We're thrilled to hear that Sammy provided such exceptional service and that your first Mercedes exceeded your expectations. Your recommendation means a lot to us, and we look forward to supporting you in the future! Enjoy your new GLC350E!

April 01, 2025

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It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal More

by kstilling
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Mercedes-Benz of the Woodlands responded

Kstilling, we’re thrilled to hear about your great experience with Trent and our team! Your loyalty means the world to us, and we’re excited to have you as lifelong customers. Thank you for sharing your thoughts, and we look forward to seeing you again soon!

March 13, 2025

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Trinidad located the car that I wanted and made my leasing experience very quick and painless. More

by Meredith
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trinidad Rodriguez

Mar 14, 2025

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Meredith! We're thrilled to hear that Trinidad made your leasing process smooth and efficient. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new vehicle.

February 13, 2025

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The Woodlands Mercedes dealership has provided my wife and I with an excellent experience over multiple purchases. The consistency of excellent service of the sales representative and fair purchase option More

by tedhunt13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Aramayo

Feb 14, 2025

Mercedes-Benz of the Woodlands responded

Ted, we’re thrilled to hear about your positive experiences with us! Consistency in service is key, and we appreciate your loyalty. Thank you for choosing Mercedes-Benz of The Woodlands for your purchases. It's fantastic to know that you and your wife feel valued. We look forward to assisting you both again in the future!

February 08, 2025

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Fezan and the entire staff at Mercedes -Benz of the Woodlands are true professionals! If you want to feel like you are part of a family this is the dealership! This is the only dealership we will go to More

by oef08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

Feb 11, 2025

Mercedes-Benz of the Woodlands responded

Thank you, oef08! We're thrilled to hear you had such a positive experience with Fezan and our team. Creating a family-like atmosphere for our customers is our priority, and we appreciate your loyalty. Looking forward to serving you again!

February 07, 2025

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Rosario demonstrated excellent customer service. Very patient and extremely knowledgeable. Would refer to friends and family. Best service ever for purchasing a car. More

by shereegilbert002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

Feb 08, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Sheree! We’re thrilled to hear about your positive experience with Rosario. Our team strives to provide exceptional service, and it’s great to know we hit the mark. We appreciate your referrals and look forward to serving you and your friends in the future!

February 03, 2025

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The moment I called and was transferred to Rosie Stahl (sales rep) I knew I would be going to the right place. Made my appt and the rest is history. When my little sister and I arrived, we walked in and More

by funeladie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

Feb 04, 2025

Mercedes-Benz of the Woodlands responded

Thanks, funeladie! We're thrilled to hear about your fantastic experience with Rosie and Paula. Our team strives to provide exceptional service, and it’s wonderful to know that you felt welcomed throughout the process. Enjoy your dream car, and we look forward to seeing you again soon!

January 24, 2025

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From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More

by Pswill54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Mercedes-Benz of the Woodlands responded

Pswill54, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Looking forward to serving you again!

January 14, 2025

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Employee Rating

I bought a used car from this dealership and my sales person, Rosario, and everyone involved was very professional and helpful. They had my new 4Runner looking great and full of gas. I highly recommend t More

by CO Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Rosario Stahl

Jan 15, 2025

Mercedes-Benz of the Woodlands responded

Thanks, Chris! We're thrilled to hear about your positive experience with Rosario and the team. It's great to know you love your new 4Runner. We appreciate your recommendation.

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