Paula Bean
Paula Bean at Kendall Dodge Chrysler Jeep Ram
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Paula Bean | Page 81

Express Advisor

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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4.9
863 Reviews
4.9

863 Reviews

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863 Reviews of Paula Bean

March 04, 2022

Dealership Rating
Employee Rating

Paula, was wonderful. She greeted me and treated me well upon arrival. Got me in and out as soon as possible. More

by SAMUEL.ESPINOSA0311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 04, 2022

Dealership Rating
Employee Rating

Paula takes me by the hand on every visit. She is of great value and provide very useful guidance and cost saving tips. More

by drlmsimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 04, 2022

Dealership Rating
Employee Rating

This is the third time I’ve wasted a big portion of my day on a simple oil change, every single time i spend literally 3 hours in the lobby for my car to be finished. And every single time i complain they More

by jhonbatista17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Hector Collado

Mar 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Jhon. We deeply apologize that your experience was not a favorable one. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. Be well.

March 03, 2022

Dealership Rating
Employee Rating

Very competent young man, personable, he was new but gave me great service with a smile More

by nandy1668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 02, 2022

Dealership Rating
Employee Rating

Excelente servicio best service ever good people ! Will definitely come back Best experience Will recommend it More

by robertoceruto11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2022

Dealership Rating
Employee Rating

Service rep was very helpful. Service Mgr Mr. Tamarit was very professional and courteous. He supplied a rental vehicle and assured me that my vehicle would be ready when promised More

by dtdanny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2022

Dealership Rating
Employee Rating

The wait time is excessive! Took over 30 minutes to get a call to let me know my vehicle was ready. Received a rental since the wait time was over 3hrs for an oil change. More

by lourdeslugo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Lourdes. We have forwarded your information to our service leaders who will be looking into this matter. Thank you again and have a great day!

February 28, 2022

Dealership Rating
Employee Rating

Quick, honest and wonderful service by the ladies at the desk and the service manager! More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shauna Davis

Feb 28, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 27, 2022

Dealership Rating
Employee Rating

Had to bring my Ram1500 in for suspension work 4 times. They tried putting used parts and THOSE PARTS WORE OUT AND THEY FINALLY THEY INSTALLED NEW PARTS. I caught them being dishonest and they know it. ST More

by Cas1437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George Ruiz, Lazaro Varas

Feb 28, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Cas1437). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 26, 2022

Dealership Rating
Employee Rating

They were wonderful and very helpful. Got the job done smoothly and quickly. Thank you More

by yolyg333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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