92 Reviews
Write a Review92 Reviews of Paula Mejia
February 20, 2024
Everyone is very helpful to assist with my concerns regarding the service issues with my new car. regarding the service issues with my new car. More
Other Employees Tagged: Neil Downing, David Nausch, Sebastian Alvarez, Craig Noe, Tamar Thomas
February 13, 2024
Paula Mejia was very nice, helpful, and explained services well. I would definitely want her to help me again. However, I found Rye Subaru in general to be more expensive than non-dealer sites, wit services well. I would definitely want her to help me again. However, I found Rye Subaru in general to be more expensive than non-dealer sites, with the recommendations for lots of services that I'd been told by other mechanics I didnt need. Also did not solve the problem I brought my car in for. I dont have a sense of trust that they are there to help me versus sell me more products/services More
February 03, 2024
I had one of the best experiences at Rye Service the other day. Paula was my service agent and she was phenomenal. Not only did she listen to me and help me with my Outback issues, she kept me informed other day. Paula was my service agent and she was phenomenal. Not only did she listen to me and help me with my Outback issues, she kept me informed on the progress, the cost and the timing. Give that girl a raise!!! Lorraine Henry More
January 14, 2024
Always professional, helpful and quick service. Good explanation of service completed on my car. No high pressure sales tactics. Always a pleasure. Good explanation of service completed on my car. No high pressure sales tactics. Always a pleasure. More
Other Employees Tagged: Tamar Thomas
December 20, 2023
Paula is a pleasure to work with. She always listens and offers support and sound advice. She is a big reason I service my car at the dealership. She goes above and beyond and always She always listens and offers support and sound advice. She is a big reason I service my car at the dealership. She goes above and beyond and always makes herself available if I’m in need of service help. More
Other Employees Tagged: Sebastian Alvarez
December 14, 2023
Technically 4. 5 Stars, but I'll be nice. This is the first major service my 2017 Forester has needed and I simply don't trust a non-Subaru mechanic to have the righ 5 Stars, but I'll be nice. This is the first major service my 2017 Forester has needed and I simply don't trust a non-Subaru mechanic to have the right parts and knowledge to get it done properly the first time. The car also needed and oil change and state inspection so I had that done as well. Rye Subaru had the parts and was able to complete everything the same day. We had one small hiccup (not a service error) that I had to go back to address, but the Service Manager Anthony took the car in right away and resolved the issue. When I go to a dealership for service, I expect a higher level of service than you'd get from just any mechanic, and they met that expectation. Both Paula at the service desk, and Anthony the service manager, were pleasant, informed, and communicated clearly. I appreciate their professionalism. Thank you all, the car is running perfectly! More
Other Employees Tagged: Anthony Ciccone
December 12, 2023
Been servicing all my Subaru’s with Rye for 10+ years now. Always a pleasure. Thank you! now. Always a pleasure. Thank you! More
Other Employees Tagged: Eric Pagan, Sebastian Alvarez, Craig Noe, Jennifer Ramirez, Anthony Ciccone, Tamar Thomas, Glenn Bollinger, Joe Staropoli