Dealership Experience
8 yrs, 9 mos
Industry Experience
23 yrs, 8 mos
Languages Spoken
Portuguese
Spanish
97 Reviews
Write a Review97 Reviews of Pedro Andrade
December 09, 2020
I brought my car in for regular service and I ended up needing new specially ordered tires as well. Anna Piserchia from BMW of Ramsey assisted me in this process, and I was extremely pleased! needing new specially ordered tires as well. Anna Piserchia from BMW of Ramsey assisted me in this process, and I was extremely pleased! More
Other Employees Tagged: Lori Asserson
November 03, 2020
By far the best service I have from a BMW dealerThey By far the best service I have from a BMW dealer They were ready to help me and meet all my needs beyond everything possible By far the best service I have from a BMW dealer They were ready to help me and meet all my needs beyond everything possible More
Other Employees Tagged: Andrew Araque, Veronica Chicas, Jorge Bautista , Lori Asserson, Phil Battaglino, Casey Becker, Max Carela, Jon Crawford, Nina Dambrosio
September 29, 2019
Love my X5 Lori and the team at BMW Ramsey did a superb job from beginning to end with my X5 lease. Great deal and great service. Thank you!! Lori and the team at BMW Ramsey did a superb job from beginning to end with my X5 lease. Great deal and great service. Thank you!! More
Other Employees Tagged: Lori Asserson
March 17, 2019
Lost car for 45 minutes. Came in for brake fluid and oil change. Additional recall had to be installed and part required (not in stock). Found out Id need loaner car after wai Came in for brake fluid and oil change. Additional recall had to be installed and part required (not in stock). Found out Id need loaner car after waiting an hour and half. Returned 2 days later with loaner car. Waited 5 minutes, no one came, I left loaner car keys in car and went to cashier. Cashier had me sign some papers for service and called for my car to be brought up. Approx 3PM. Asked again after waiting for 10 minutes. She called again for car to be brought up. I again waited for car. This time for 15 minutes in front of some of the service advisers. My service adviser Kevin mentioned the survey and Anna behind us would be checking. Well, I mentioned to him, if I could leave the service center with my car I would.. However, my car was not brought up ( it was lost and found by some delivery cars or something), 45 minutes. BTW- I was shopping for a replacement X3 but ...this was not a bright moment for Prestige BMW (this would be my 4th car from a Prestige dealership.I also would have been in the market for the new Z4 or 5 whichever name they choose. But I have to tell you, I did not have a great experience with sales nor this service mishap. As far as sales, I really hate the back and forth. Give me your best shot, and if the price is OK (not necessarily the cheapest but fair to keep me as a customer.. 2k off MSRP, lol. so, not only a X3 sale but a Z4 sale also. More
Other Employees Tagged: Anna Marie Piserchia , Anthony Circelli, Kevin Molion
March 17, 2019
Z4 Purchase Loyal BMW owners. Went in to discuss turning in leased 528 and knew the Z4 had come in. Only one around so decided to lease it. Pedro made it an easy Loyal BMW owners. Went in to discuss turning in leased 528 and knew the Z4 had come in. Only one around so decided to lease it. Pedro made it an easy process. Dwayne explained all the car features to 2 very technology challenged adults in the simplest and patient way! Robert got us through the financial papers and got us out the door with our new car as fast as possible. More
Other Employees Tagged: Dwayne Wong , Robert DiDomenico
March 15, 2019
Great Service Department Had a recall item. They took care of it promptly! Han another issue which they caught before it became an expensive fix. Serviced both cars I have cor Had a recall item. They took care of it promptly! Han another issue which they caught before it became an expensive fix. Serviced both cars I have correctly. Loaner was clean. More
Other Employees Tagged: Anthony Circelli, Diana Martinez, Bianca Morales
March 13, 2019
Great to work with Worked with Pedro. Great to work with and great deal. It was a very easy process. Would def use this dealership for my next car. Worked with Pedro. Great to work with and great deal. It was a very easy process. Would def use this dealership for my next car. More
March 06, 2019
Great experience! Highly recommend! Our sales representative Pedro was lovely to work with. His direct, honest, and not pushy sales approach was refreshing. He found us the exact vehicle Our sales representative Pedro was lovely to work with. His direct, honest, and not pushy sales approach was refreshing. He found us the exact vehicle in the price range we were looking for. Pedro was very knowledgable, made us feel comfortable, and gave us a great deal! Our BMW Genius Dwayne gave us a comprehensive and informative tutorial of the vehicle's capabilities. Dwayne was fantastic to work with. Our finance manager Rob was very professional. We signed all our papers and left with our new lease in a timely manner. Nicole at the front desk was very helpful in setting us up with the perfect sales representative and was an absolute pleasure to work with. Overall, I had a great experience at BMW of Ramsey and highly recommend this location! More
Other Employees Tagged: Dwayne Wong , Robert DiDomenico, Nicole D'Ambrossio
February 27, 2019
Excellent Service Diana Martinez is a very professional and excellent service advisor. We have two BMW vehicles in our family and Diana makes our service visits stress Diana Martinez is a very professional and excellent service advisor. We have two BMW vehicles in our family and Diana makes our service visits stress free. More
Other Employees Tagged: Diana Martinez