Pedro Delgado

The XM Label marks my sixth BMW, with four of those six cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowled cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowledgeable. If she doesn’t have an immediate answer, she always knows exactly who to consult to get the information I need. Overall I’ll give Desirea 10/10 Over the past 15 years, I’ve visited numerous BMW dealerships, but none have matched the exceptional customer service provided by BMW of Silver Spring. Also, my service advisor, Brandi, is truly exceptional. More

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BMW of Silver Spring knows how to get business done! Sales Executive Desirea Jackson and Finance Manager Pedro Delgado form a powerful "Dynamic Duo" with extensive product knowledge and business know-h Sales Executive Desirea Jackson and Finance Manager Pedro Delgado form a powerful "Dynamic Duo" with extensive product knowledge and business know-how essentially unmatched in the car dealership business from what I have seen over the past several decades. They are very good at making things happen that the Customer wants to happen. More

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I had a great experience working with Desirea during the purchase of my BMW X1. She is knowledgeable, patient, and the entire process was smooth and stress free. Desirea took the time to answer all my quest purchase of my BMW X1. She is knowledgeable, patient, and the entire process was smooth and stress free. Desirea took the time to answer all my questions and helped me find the perfect vehicle. I highly recommend her if you’re looking for top notch service! More

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I was given Excellent Customer Service by Ms. Desirea my Sales Rep., and Mr Pedro. They were more than friendly and courteous throughout my purchase process.. I am more than happy with my new c Desirea my Sales Rep., and Mr Pedro. They were more than friendly and courteous throughout my purchase process.. I am more than happy with my new car purchase. More

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My wife drove out of the Silver Spring BMW in her new 550e very happy!! Kan Zhou, our sales representative, worked with us throughout the process to find the right fit for our requirements. With 2025 mod 550e very happy!! Kan Zhou, our sales representative, worked with us throughout the process to find the right fit for our requirements. With 2025 models scarce, demand high, and potential tariff increases introducing uncertainty, he scoured the expanded area for a BMW to meet her needs. Working with his dealership manager, we came away with an awesome BMW at a fair price. Kan definitely knows the car business and extremely knowledgeable on all technical aspects of his product lines. A 👍to Kan Zhou and Silver Spring BMW! More

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I was very impressed by the customer service I received at this dealership. Desirea made the car-buying purchasing very easy and was always happy to answer my questions. Amit spent over an hour with me sho at this dealership. Desirea made the car-buying purchasing very easy and was always happy to answer my questions. Amit spent over an hour with me showing the features of my new car, he is super knowledgeable and passionate about the car. More

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Eric Lovo is the salesman every car buyer needs! He's prompt, attentive, knowledgeable, honest and caring. Every aspect of this car purchasing experience was exceptional, just as it was when I purch He's prompt, attentive, knowledgeable, honest and caring. Every aspect of this car purchasing experience was exceptional, just as it was when I purchased my last vehicle from him in 2019. Having met Ms. Tischer in 2000, she assured me I would always have an exceptional sales experience. That along with the service provided though the years is I why I am still with BMW of Silver Spring. Thank you Mr. Lovo for all you do! More

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I received great service both in choosing the vehicle and in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. More

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The dealership is easily accessible from Route 29. The facility is clean and comfortable. The front desk representative was very helpful and cordial The facility is clean and comfortable. The front desk representative was very helpful and cordial More

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We were welcome and have never been pressured to buy since the first day we visited the SS dealer. Mr. Aviola showed professionalism during our two visits and telephone conversations. He was very detail since the first day we visited the SS dealer. Mr. Aviola showed professionalism during our two visits and telephone conversations. He was very detailed explaining all the features and differences from the different models and answered all our questions. During our second visit, we were ready to purchase the car. The gentleman who handled the financial matters was extremely professional, we felt hassle free, which is usually not tyiical because they want to sell all their packages; this time was different. After the purchase, Mr. Amit was awesome! He took his time to explain each single feature and customized my preference settings. It’s been 2.5 months since we bought the vehicle, and I enjoy it every single time. I highly recommend the Silver Spring BMW dealer, and it will be our dealer of preference. More

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