Pedro Delgado

I give BMW of Silver Spring and David Davila in Sales my highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were am highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were among the best I found. I was uncertain about purchasing a BMW but after a test drive and multiple conversational interactions with David, I knew I wanted the car I purchased. I was treated with respect, given all the time I required, never pressured and always a positive learning experience. My deal was a win-win for both BMW Silver Spring and myself. It was comfortably easy to engage and conclude even with having a special order vehicle. There are not enough positives to say about Mr. David Davila. He is a consummate professional in every possible way including post delivery. David is deeply committed to the follow-up and follow-thru post sales experience of his clients. Since my car was delivered, he has given over a half day of personal time in educating and explaining the details and nuances of my vehicle. A BMW is a high end quality auto purchase. BMW of Silver Spring and David Davila exemplify what outstanding auto sales professionalism is and they exceed their own standards. By the way, this applies to everyone there from the ladies who greet you to “Mr. C” in parts who assists in personalization of orders on specialized tires all the way thru to the G.M. who does legwork when others are occupied with clients. Consumer Reports named BMW the top overall brand for safety and overall auto driving experience. The people at BMW Silver Spring create that into reality. More

Report | Print

I had an excellent experience working with Ron Askew on the purchase of a 2026 BMW M440i Convertible. It was probably the easiest car buying transaction in the 9 BMW’s we have bought! The trip from SC was the purchase of a 2026 BMW M440i Convertible. It was probably the easiest car buying transaction in the 9 BMW’s we have bought! The trip from SC was worth it! Pedro Delgado was also great to work with on the closing! Highly recommend this dealership when looking for a BMW!!! More

Report | Print

Kyle has exceeded any and all expectations over and over again for me, my friends, and my family. He goes out of his way, is unbelievably responsive and available, and always follows thru regardless of the again for me, my friends, and my family. He goes out of his way, is unbelievably responsive and available, and always follows thru regardless of the circumstances. I am amazed by Kyle. I have been buying from so many dealerships and usually luxury vehicles. And he is by far, the best person I have ever had the pleasure of working with. And trust me, they usually all start off great. But with Kyle, it continues whether it is service, information or sales related! This guy is a rare and exceptional person. More

Report | Print

Dawit Hagos and Pedro Delgado helped me purchase a 2026 BMW X5 50e. I ordered the car and arrived in 4 weeks just as Dawit told me. Pedro made financing the BMW very easy. BMW X5 50e. I ordered the car and arrived in 4 weeks just as Dawit told me. Pedro made financing the BMW very easy. More

Report | Print

I have purchased 3 vehicles from this dealership. Last purchase Nov 2024, Eric Lovo is wonderful to work with. Alex Leah in service is wonderful, higly recommend this dealer ship Last purchase Nov 2024, Eric Lovo is wonderful to work with. Alex Leah in service is wonderful, higly recommend this dealer ship More

Report | Print

Exceptional Service: Above and Beyond BMW Sales Experience Outstanding experience with Nate Vitek at BMW, who transformed a potential vacation disaster into a seamless car-buying experience. His Experience Outstanding experience with Nate Vitek at BMW, who transformed a potential vacation disaster into a seamless car-buying experience. His proactive problem-solving and customer-first approach included delivering my new BMW 550e directly to my Outer Banks vacation rental and collecting my trade-in, all while handling paperwork remotely. Nate's superpower is his extraordinary ability to devise innovative solutions that prioritize customer convenience. His exceptional service began with our first interaction, where he immediately distinguished himself from other dealerships through his prompt, detailed responses and multi-channel communication approach. What truly sets Nate apart is his ability to identify and solve complex logistical challenges. When learning about my stranded situation in the Outer Banks, instead of seeing obstacles, he envisioned solutions. He orchestrated a comprehensive plan that included: - Remote paperwork processing and financial screening - Coordinating delivery of the new BMW 550e to my vacation rental - Arranging collection of my trade-in vehicle - Timing everything perfectly before my rental checkout His proactive communication style kept me informed throughout the process, utilizing both email and text messaging to ensure I was comfortable with every step. Rather than allowing my vacation to be disrupted by car troubles, Nate's innovative approach enabled me to enjoy my holiday while he handled all the complexities of the car purchase. This level of customer-centric service demonstrates not just professional excellence, but a genuine commitment to customer satisfaction. Nate transformed what could have been a highly stressful situation into a remarkable buying experience that exceeded all expectations. More

Report | Print

Exceeded my expectations in doing business with BMW silver spring. Their professional and knowledgeable staffs make your experience above the rest! silver spring. Their professional and knowledgeable staffs make your experience above the rest! More

Report | Print

Eric Lovo was attentive to meeting my vehicle needs and patient in answering questions. His service was excellent. I highly recommend him as a salesperson. patient in answering questions. His service was excellent. I highly recommend him as a salesperson. More

Report | Print

Eric Lovo and Iso Ebong at BMW Silver Spring are the best. It’s been a privilege to work with both of them. They are what keeps me coming back. All around great experience. Why go anywhere else when you best. It’s been a privilege to work with both of them. They are what keeps me coming back. All around great experience. Why go anywhere else when you can go to BMW Silver Spring. More

Report | Print

The XM Label marks my sixth BMW, with four of those six cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowled cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowledgeable. If she doesn’t have an immediate answer, she always knows exactly who to consult to get the information I need. Overall I’ll give Desirea 10/10 Over the past 15 years, I’ve visited numerous BMW dealerships, but none have matched the exceptional customer service provided by BMW of Silver Spring. Also, my service advisor, Brandi, is truly exceptional. More

Report | Print