Peggy Roberts
Peggy Roberts at Coastal Kia
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Peggy Roberts | Page 13

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
133 Reviews

31 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

6 yrs, 1 mo

Industry Experience

35 yrs, 7 mos

Languages Spoken

English English

4.8

133 Reviews

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133 Reviews of Peggy Roberts

April 21, 2019

Dealership Rating
Employee Rating

Great awesome They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! More

by JAMESTRENTACOSTA041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, JP Nicholas, John Wigger , Bernie Brust

Apr 21, 2019

Coastal Kia responded

We sincerely appreciate the five star review and kind words. We are thrilled you found our Coastal Kia staff to be “friendly and helpful”. Please call us if you need anything. We are here to help. Thanks again!

April 13, 2019

Dealership Rating
Employee Rating

Newer car for us We didnt come in to buy a newer car but we did end up doing that. Dave, Rob and Mike were awesome. will reccomend the dealership. More

by ROBINNEWTONMOULTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy came up to us in the parking lot and introduced herself and than handed us to Dave, than Rob helped out, than Bernie and Mike.

Apr 13, 2019

Coastal Kia responded

Congratulations on your recent purchase! It was very thoughtful of you to mention so many of our team members by name. We are thrilled you had a great experience. Welcome to the Coastal Kia Family!

April 11, 2019

Dealership Rating
Employee Rating

Awesome people--awesome dealership!! The people at Coastal Kia in Wilmington were great!! The service was super and the people I worked with guided me through the entire process. Dealt More

by UNC810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer and Mike

Apr 11, 2019

Coastal Kia responded

Mrs. Jones, thank you so much for the five star review and awesome comments. It was thoughtful of you to mention Peggy, Steve and Mike by name. Congratulations on the purchase of your new Kia. Welcome to the rapidly growing Coastal Kia family!

April 02, 2019

Dealership Rating
Employee Rating

New to the Kia Family Love my Sorento. Was treated like family. Everyone was extremely nice and helpful. Great product and company to deal with. I definitely recommend More

by ANITA BLIZZARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Michael

Apr 02, 2019

Coastal Kia responded

We sincerely appreciate the kind words and five star review. Thank you! Congratulations on your recent purchase. You are going to absolutely love your new Sorento! You were treated like family because you are. Welcome to the Coastal Kia family.

February 18, 2019

Dealership Rating
Employee Rating

Great Service It is always a pleasure to work with Sam and Bob in the Service Dept. As I know, sometimes it can get very busy, but they are always quick to assist m More

by KELLYGJOHNSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust

Feb 18, 2019

Coastal Kia responded

Thank you for the awesome five star service review for Coastal Kia! We appreciate you recognizing Sam, Bob and our service department for their efforts. It is music to our ears to hear you describeour staff including Bob and Sam as "always a pleasure to work with" and "they have the answers". We appreciate you trusting our dealership with your Kia. Our culture is to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia!

February 14, 2019

Dealership Rating
Employee Rating

Everything was as expected and beyond! Service was done in time and everything was really professional! Got a free car wash which I was surprised about! Super happy customer! Will return! More

by ISABELLE.MAIER0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, JP Nicholas, John Wigger , Bernie Brust

Feb 15, 2019

Coastal Kia responded

Thank you for the five star review and kind words. We are thrilled you are a "Super happy customer!" We look forward to your next visit and are glad you enjoyed the complimentary car wash. Thank you for choosing Coastal Kia!

January 24, 2019

Dealership Rating
Employee Rating

Best dealer experience ever. Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my More

by DetJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Steve in service

Jan 24, 2019

Coastal Kia responded

Joe, Thank you for the amazing five star review! It was an absolute pleasure speaking with you on the phone earlier today. You were so thoughtful to call in to share your story and give kudos to our Coastal Team. We are thrilled to hear things are going well post Hurricane Florence and the paint repairs made your Sorento look like "it just rolled off the showroom floor" as you mentioned. Wonderful! Thank you for being an ambassador and such an important part of our rapidly growing Coastal Kia Family! We appreciate your support of "local small business".

January 24, 2019

Dealership Rating

Very good service The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about More

by STEPHANIELWHITE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, JP Nicholas, John Wigger , Bernie Brust, Sam

Jan 25, 2019

Coastal Kia responded

Thank you for the wonderful five star review! It was thoughtful of you to go online and share your thoughts regarding your service experience at Coastal Kia. Your kind words have been shared with our management team and service staff. Thank you for choosing Coastal Kia!

January 15, 2019

Dealership Rating
Employee Rating

the whole process was painless and efitient. because the salesman was professional/courteous/friendly/ and every thing I was told on the phone was exactly what was done for me no surprises. More

by ROBWADMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, JP Nicholas

Jan 21, 2019

Coastal Kia responded

Awesome! We sincerely appreciate the five star review. It was thoughtful of you to describe your salesman as "professional, courteous and friendly". Welcome to the rapidly growing Coastal Kia Family. We strive to treat our clients the way we want to be treated. We look forward to continuing to build our relationship. We are here if you need us. Thanks again.

January 13, 2019

Dealership Rating
Employee Rating

Good guys Had an issue but Pat went out of his way to make sure all was good. Would recommend them. Good guys. I appreciate his assistance. My salesman Steve ma More

by surf8899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Jan 13, 2019

Coastal Kia responded

Congratulations on the purchase of your new Kia Soul. We pride ourselves on our A+ BBB rating and 5 star reviews. Pat Koballa has created a culture at Coastal Kia of having our team treat our clients the way we wish to be treated. We appreciate your business and hope you enjoy your new Kia. Please let us know if you need anything. We are here to help.

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