Pete Erkkila

Kevin and his team took awesome care of my car. I was happy they offered the Sunbit program - because it made it easier to pay for the needed tire replacement. I was happy they offered the Sunbit program - because it made it easier to pay for the needed tire replacement. More

by ANDYPORTALE Verified Customer Verified Customer

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What a great dealership. I always have a great car purchase experience. When I take my Forester in for service, I feel like I am treated like I'm at a 5-Star hotel. Seriously I always have a great car purchase experience. When I take my Forester in for service, I feel like I am treated like I'm at a 5-Star hotel. Seriously. They go above and beyond in service and I know from my past experiences at other dealerships. The service advisers are all professional and super helpful and never take on a pressure sales role for anything. Loved my free car washes too! I let the Service Manager, Kevin Schmidt know that he has great employees! I am WILD about Wilde! More

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Jordan was very helpful and knowledgeable. I appreciate that he did not try to pressure me into buying a car, but instead educated me about all of the features of each car and let me make my d I appreciate that he did not try to pressure me into buying a car, but instead educated me about all of the features of each car and let me make my decision based on that knowledge. More

by jfa16daa Verified Customer Verified Customer

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We have bought our cars for many years at wilde. Nicest people to work with. Always helpful to bea veysatified .customer Nicest people to work with. Always helpful to bea veysatified .customer More

by NWARGIN19 Verified Customer Verified Customer

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Very pleased when thinking about my opportunity to purchase a new Subaru from Wilde Subaru. The moment after walking in the door and being greeted by my sales professional I was impressed by the knowl purchase a new Subaru from Wilde Subaru. The moment after walking in the door and being greeted by my sales professional I was impressed by the knowledge of inventory and how easy it was to match my needs in a vehicle. Talking over the make and models available I was offered coffee and introduced to the service crews that would further assist my potential purchase. When deciding on a suitable SUV with a trim package unaware could be made available to me, the financing staff was eager to aid in any concerns my budget would allow. Finishing the sale I was presented with a fresh and highly detailed Crosstreck that left this driver smiling to this day. Having had many other experiences in dealerships with and without a purchase I am glad that I was able to have my salesmen Benji and Wilde Subaru be there when making the choice to upgrade my current vehicle. The dealership supported me by working as a team and provided me a great piece of mind moving forward in my purchase. Thank you to everyone there, your care and expertise is noticed. For others considering any service or purchase needs I feel confident in all aspects of this dealership. Sincerely, a proud owner of a Wilde Subaru Crosstreck. More

by kurtfrancis31 Verified Customer Verified Customer

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I never give bad reviews on anything but this really deserves one. My daughter on 6/8 /21 took her Subaru Impreza into Wilde Subaru for a oil change, tire rotation and topping off of all fluids. She sai deserves one. My daughter on 6/8 /21 took her Subaru Impreza into Wilde Subaru for a oil change, tire rotation and topping off of all fluids. She said she waited almost three hours even though she had an appointment. The service writer came in a couple of times and apologized and said they are running behind and short staffed. 1500 miles later after taking a road trip and most being highway miles her brakes went out. On a previous visit the service writer recommended changing the brake fluid but said it was ok to hold off because the bill was so high from other work that had been done. I had a long conversation with him to make sure that was safe. There was no recommendation of it this time. I told her to take it back to where she had the brake job done a year and a half ago. They found that someone put the wrong fluid in the brake reservoir and it made all the rubber parts in the master cylinder swell and led to brake failure. This happens fairly quickly once the brake fluid is contaminated with another fluid. He recommended replacing all brake parts and hoses anything that got in contact with the fluid to the tune of 3 to 4 thousand dollars. I had the car towed back to Wilde because they were the last people to service the car and there is no way my daughter would even know how to or even check brake fluid. Why would she because she just had the car serviced there. Wilde refused to except any responsibility and said there is no way that could of happened at their shop. If there was any explanation how that fluid got in there I was willing to except it. Somebody made a mistake in that shop that is the only explanation. I talked to the mechanic, service manager and even the owner and they were total jerks. They offered me an employee deal on replacing the master cylinder and flushing the system their employee deal was $100 more than Schlossmann Subaru every day price. I towed it back to the shop that diagnosed the problem. They did a extensive flush to the system but said it may give trouble down the road. Well its back now the rest of the brake parts need to be replaced. The cost $2500 more. So Wilde’s mistake cost my daughter $3300. I owned a bicycle and ski shop for 38 years and yes we would make mistakes and had to suck it up and make the customer happy. Wilde doesn’t care about you just the bottom line. Please think about it before you do business with this dealership. Read through the many bad reviews on google. More

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A special shout out to Pete Erkkila, Franco Ithier, and Kevin Schmidt for making our new Subaru buying experience - great! Our situation was unique and the management team was fabulous. Highly recommend b Kevin Schmidt for making our new Subaru buying experience - great! Our situation was unique and the management team was fabulous. Highly recommend buying your vehicle at Wilde. More

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I am extremely disappointed with my experience here. I took my car out of state for service while on vacation and was alerted that I was missing my cabin air filter completely and that my drain plug had took my car out of state for service while on vacation and was alerted that I was missing my cabin air filter completely and that my drain plug had sustained damage from being over torqued. It doubled my cost for an oil change but I was happy that they were able to correct these issues. I left a short google review and called the service manager Kevin. He returned my call the next day only to explain that “it happens”, his guys forget to put in the air filters and that they would Reimburse me for the part. However he kept emphasizing that he was only doing it because I was “such a great customer”. Not because they had screwed up and not given me a part I had paid for previously. He hammered this point about 12 times in this 15 minute phone call, that I was only being worked with because I was a “great customer”. I have bought two Subaru’s and exclusive services them through Wilde. However, when I brought up the drain plug he became defensive and cut me off to say they weren’t accepting responsibility for that. I stated it was fine I had the bolt I could bring it in to show them no problem. He then proceeded to tell me how they get this complaint all the time when people go out of state and it used to be a problem back in 2009 when he first started working there but since then they had bought Honda torque wrenches and set them specifically. Now I did not have time for the condescending explanation that continued for about 8 minutes and I know what a torque wrench is. I tried to get off the phone and he continued to talk when he finally finished I said it’s fine I can bring you the plug. He stated that he would like to see it and I wished him a good day and that I would contact them when I was back, he grumbled and hung up the phone. This whole interaction had left a poor taste in my mouth and I had originally left a google review before Kevin had responded to me. On this Pete Erkilla has left a number and asked me to contact him. I went back and fourth but eventually decided to give him a ring based on how the conversation with Kevin went, it’s been two weeks and he has not reached back out. I left him a message because he was out of office, I was kind and straightforward in leaving the message. Overall I would recommend servicing your Subaru somewhere else, and maybe just avoiding Wilde as a whole. The service department seems very relaxed with the fact that these mistakes happen what sounds like pretty frequently. To me it’s not ok and the customer service was even poorer. Save your money for someone who cares about your vehicle and their customers. More

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Had my first dealership experience last week, and I could not say more positives about Wilde Subaru!! Christian and Pete were amazing to work with, were able to meet my budget needs being a new college gradu not say more positives about Wilde Subaru!! Christian and Pete were amazing to work with, were able to meet my budget needs being a new college graduate, made my experience super easy and fun, and more!! I'd recommend Christian, Pete, and the whole crew at Wilde for anyone looking for a car!! Thanks so much guys for all your help!! More

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It was a pleasure working with the Wilde Subaru team! Kay was wonderful and answered all our questions quickly and with much patience. Best of all, she worked within our budget. Pete the Manager got us a gr was wonderful and answered all our questions quickly and with much patience. Best of all, she worked within our budget. Pete the Manager got us a great offer on our trade-in which was a huge factor for our decision to go with Wilde. Steve in Finance gave us great value for the additional packages being offered. Thank you all for a great experience in getting our first Subaru! More

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