16 Reviews of Ryan Hinkle
February 13, 2024
Ryan really knows his stuff. I've been working with Ryan and Wilde for the 10 years I've had my WRX. Never recommended service or parts that I did not need. They also helped me i I've been working with Ryan and Wilde for the 10 years I've had my WRX. Never recommended service or parts that I did not need. They also helped me install aftermarket parts as well. More
February 16, 2023
Brought my vehicle in because it needed rear bearings, i told Ryan it needed bearings, he understood. 8 hrs later got a call and they said bearings are good. It is the heat shield making the noise. I told h told Ryan it needed bearings, he understood. 8 hrs later got a call and they said bearings are good. It is the heat shield making the noise. I told him i'm pretty sure it is the bearings. I was told again the bearings were good. He said but you do need brakes. So I said go ahead and fix them. A few hours later, got a call and figured the brakes were done. NOPE, i was told the bearings were bad and needed to be replaced. I asked what do mean you said they were good. Then i was told "well we never test drove the vehicle to see if they were actually bad" that will an additional $1600 cost. xxx I know you cannot look at a bearing and see that it is bad. I cannot believe they didn't test drive the vehicle. Basically, this was a bait and switch. I was total manipulated and played like a fool. BEWARE More
December 20, 2022
Friendly but also very busy. Had Uber to work while working on car. Didn’t receive call if & when car was ready. After getting ride from co-worker still didn’t know if car was re Had Uber to work while working on car. Didn’t receive call if & when car was ready. After getting ride from co-worker still didn’t know if car was ready. Thank fully was didn’t want to come back again. Was just there week ago waiting 2-hours & didn’t even look at it More
Other Employees Tagged: Mike Dachowski
December 11, 2022
Trey is a great service rep. Always extremely helpful and makes sure you get quality service . Always extremely helpful and makes sure you get quality service . More
Other Employees Tagged: Corey Knoelke, Josh Strickling, Mike Dachowski, Trey Potter
December 09, 2022
Kevin and his team took awesome care of my car. I was happy they offered the Sunbit program - because it made it easier to pay for the needed tire replacement. I was happy they offered the Sunbit program - because it made it easier to pay for the needed tire replacement. More
Other Employees Tagged: Pete Erkkila, Kevin Schmidt , Dominic
December 08, 2022
Love Wilde Subaru, 100% better than Racine/Kenosha (whatever they are called now) I will return to Wilde Subaru in Waukesha. (whatever they are called now) I will return to Wilde Subaru in Waukesha. More
Other Employees Tagged: Kevin Schmidt, Keely MacGregor, Michael Misiak, Passion Day-Hughes, Mike Dachowski, Kevin Driebel, Trey Potter
December 06, 2022
We stopped by this dealership twice and there was nobody come out and said hello come out and said hello More
Other Employees Tagged: Justin Tillman
November 17, 2022
Great experience on diagnostic issue when engine light came on. Fast response, easy process, and they gave me a loaner vehicle to drive during the repair. I’ve used four dealers in two states over the lif came on. Fast response, easy process, and they gave me a loaner vehicle to drive during the repair. I’ve used four dealers in two states over the lifetime of my Subaru and Wilde gets top marks from me. They’re out of the way from where I live, but I’ll go back because they far exceeded the service of the dealer closest to my home. More
November 16, 2022
I brought my Subaru Forester 2020 for scheduled service in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust tire pressure to 35 psi and include a car wash and a light interior vacuuming that were supposed to be complimentary. Upon delivery the car back, the car wash and vacuuming were not done. Tire pressure was down to 30 psi even though it was indicated 36 psi on the service sheet. I pointed it out to service advisor and the service manager. They agreed to correct the issues and compensated my complaints by filling the full tank of gas. However, I was forced to wait additional 1.5 hours. On my complaint why it all was not done right first time, I received no answer but shrugs both from the service advisor and service manager. I am going to this dealership because I have a service package. When it expires, I will never be going again to this dealership service again. More
Other Employees Tagged: Kevin Schmidt, Mike Dachowski