Peter Defalco | Page 15

Pleasant and relaxed Purchasing our '18 Edge was smooth and easy. It was frustrating that we had to wait nearly an hour to work with a financial manager as a result of va Purchasing our '18 Edge was smooth and easy. It was frustrating that we had to wait nearly an hour to work with a financial manager as a result of vacation schedules. More

by SILLIEBOO Verified Customer Verified Customer

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Recall Notice handled with knowledge and and smile. We received a recall notice for the air bag in our 2012 Ford Fusion saying that the part wasn't in but Ford Motor Co would be happy to rent a car for We received a recall notice for the air bag in our 2012 Ford Fusion saying that the part wasn't in but Ford Motor Co would be happy to rent a car for us for up to 60 days. I thought that was a come-on. David was right there to answer our questions, and handled every detail for us. He went above and beyond the call of duty. The 2017 Ford Escape we drove was really a joy to drive....so much so, we traded in the Fusion and bought a 2015 Ford Escape. Thank you to the sales department as well as the Service Center. Jim Sennello More

by proplay Verified Customer Verified Customer

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Appreciated Service Oil Change Service was Excellent and Timely without an appointment, and appreciated Truck wash and Hamburger/Hot dog. Had a nice talk with Peter in s Oil Change Service was Excellent and Timely without an appointment, and appreciated Truck wash and Hamburger/Hot dog. Had a nice talk with Peter in sales about the Lincoln (white) and liked the help from parts dept. on purchasing an Air Force front vehicle plate and leather seat lotion for my Platinum 2014 Truck. Thanks. Ed and Joyce. More

by EDED Verified Customer Verified Customer

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Outstanding dealership We were treated so well by all of the staff at Palm Coast Ford. Our salesman, Barry Clark, is the best, most knowledgeable and personable sales rep we We were treated so well by all of the staff at Palm Coast Ford. Our salesman, Barry Clark, is the best, most knowledgeable and personable sales rep we have ever had anywhere, period. Thanks to Barry and all who helped with our recent purchase. All the staff was great!!! Steve Reynolds More

by SREYNOLDS5 Verified Customer Verified Customer

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Bad dudes Treated me bad from start to finish. I was going to buy f-150 crew cab cash but cash is obviously not king here. I do not recommend period! Treated me bad from start to finish. I was going to buy f-150 crew cab cash but cash is obviously not king here. I do not recommend period! More

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car sales After they thanked me for serving my country and being a veteran..... they proceeded to give me the worst deal ever...this was the second car I was bu After they thanked me for serving my country and being a veteran..... they proceeded to give me the worst deal ever...this was the second car I was buying from them so much for customer loyalty..... the deal is so bad I tried to trade it in months later and they could not help me .... they just tried to get me for more money.... More

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My wife and I entered the dealership looking for a used car primarily for her to drive to and from work. We were introduced to "Red." We told him what we were looking for and he showed us a very nice use car primarily for her to drive to and from work. We were introduced to "Red." We told him what we were looking for and he showed us a very nice used car with low mileage and at a price we could afford. He had the car detailed and filled with gas before we left the dealership. I recommend Red as an excellent salesman who is not only knowledge of Ford cars but also any car he may show to a prospective purchaser. After purchasing the car, we have received many letters and emails from other employees requesting that any time we return to the dealership we stop by an introduce ourselves. Everyone there is very friendly. More

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I have a 2010 F150XLT Super Cab was in for my 30,000 mile service and they did a great job like always . Palm Coast Ford always makes sure that my truck is 100% at all times . I call them for anything and service and they did a great job like always . Palm Coast Ford always makes sure that my truck is 100% at all times . I call them for anything and they tell me bring it in and most times they get it back in the same day. I have be on Vac out of state and called them and they fixed me up with a ford dealership out of state. Want to thank you all . Warren Canfield St Augustine FL 32086 (904) 501-5379 More

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Thank you so much to Andrew Combs, Peter Defalco, Scott Anderson and Paul Summa they treated me like gold and did what I wanted and gave me the best price. I have been to several other dealers shopping aro Anderson and Paul Summa they treated me like gold and did what I wanted and gave me the best price. I have been to several other dealers shopping around and no one out there can beat their attitude and service. They are absolutely the best around everyone we worked with was outstanding and the car is beautiful...Thank you all so much...They are the best team... I could not be happier. More

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We went in to inquire about price and trade-in values before deciding to trade-in our 2010 Mazda. It was getting difficult to get into the Mazda as it is so high. We were very favorably impressed with before deciding to trade-in our 2010 Mazda. It was getting difficult to get into the Mazda as it is so high. We were very favorably impressed with the salesman we were given and made a committment to purchase a Taurus Limited. We were offered an extended warantee and were pleased to not have to deal with insistant, obnoxious salesman when we declined. All was explained but the ultimate decision was ours and this we liked instead of having to explain over and over again just what NO means. Overall, I would rate this the most pleasant experience of purchasing a new car that we have ever had. A "5" rating for our salesman should have been a "10" or better. Way to go Palm Coast Ford, we are looking forward to a long pleasant association. More

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