Phi Phi Hoang | Page 8

As Always great experience ! They are simply great ! 10 out 10 professionals and friendly I only trust Nissan to service my car . last time as a courtesy they cleaned my car They are simply great ! 10 out 10 professionals and friendly I only trust Nissan to service my car . last time as a courtesy they cleaned my car for free ! More

Helpful 0

Report | Print

Replaced transmission I had transmission trouble which they were able to fix under warranty. I was given a loaner car which was a newer model Nissan Rogue for the week whi I had transmission trouble which they were able to fix under warranty. I was given a loaner car which was a newer model Nissan Rogue for the week while my car was in the shop. More

Helpful 0

Report | Print

Service I am always trated very well when I go to Kelly Nissan for service. Professionalism and courtesy are just 2 of the reasons I drive the extra miles to I am always trated very well when I go to Kelly Nissan for service. Professionalism and courtesy are just 2 of the reasons I drive the extra miles to have my car serviced there. Phi and Dylan, very helpful. More

Helpful 0

Report | Print

Kelley Nissan I took my 2016 Nissan Rogue for an oil change with multi point inspection, a state inspection, CVT transmission upgrade, tire rotation, and a car wash I took my 2016 Nissan Rogue for an oil change with multi point inspection, a state inspection, CVT transmission upgrade, tire rotation, and a car wash (by hand) and all went well. Phi Phi was extremely diligent communicating with me and the service team did a fine job. More

Helpful 0

Report | Print

Great experience, great service Great service I was in and out ,nice staff I would recommend to all my family and friends ,phi phi was very professional ,he keeps the shop very cle Great service I was in and out ,nice staff I would recommend to all my family and friends ,phi phi was very professional ,he keeps the shop very clean More

Helpful 0

Report | Print

Reliable friendly service I service my Max here and am buying another car. As good as service can be at typical dealer prices. The dealer service dept does a good job of accomo I service my Max here and am buying another car. As good as service can be at typical dealer prices. The dealer service dept does a good job of accomodating my work schedule. More

Helpful 0

Report | Print

The service manager made it very easy expierence getting ser It was a very easy time going in and getting service everyone was very friendly there was a problem with coffe machine and they took the time to come It was a very easy time going in and getting service everyone was very friendly there was a problem with coffe machine and they took the time to come fix it for us so we good have a coffe More

Helpful 0

Report | Print

Service On Friday June 2 started out my very busy day to prepare for a shower in Sunday. Lots of errands to run. After driving for abut a half hour put my On Friday June 2 started out my very busy day to prepare for a shower in Sunday. Lots of errands to run. After driving for abut a half hour put my foot on the gas after a red light turned green. Car hesitated. Than started going. But just wasn't right. Pulled my car to the side of the road and than was towed to Kelly Nissan if Woburn. There I first made contact with Phi-Phi. He took my information what was wrong with the car. After awhile he came out to me and advised it might be a hour and a half before the mechanic could get to the car. In the meantime he had checked out my vehicle and found a recall on something. Phi-Phil had sense my urgency of everything I was trying to do and he went above and beyond. He arranged for a loaner car. He said he would call me when they found out what was wrong. Late afternoon Phi had called and explained a valve needed to be replaced. The part was ordered and would be in Monday if not Tuesday. On Monday afternoon. Received another call saying the part had not arrived yet. Each day he called to give an update. Very unexpected. Tuesday said it was not ready yet but would also get the recall done and I requested the oil change. Wednesday morning Phi called and said that the car was done and the problem was under warranty. Phi-Phi went above and beyond I feel. Especially the situation I was in. Pleasant courteous and hot results. Than you More

Helpful 0

Report | Print

Rogue sunroof was leaking Phi was very helpful and personable. The center was very busy but he did his best to get my car back to me in a timely manner. Phi was very helpful and personable. The center was very busy but he did his best to get my car back to me in a timely manner. More

Helpful 0

Report | Print

Excellent Service Everyone was very friendly and I was and out fast with my loaner vehicle. I was pleasantly surprised. It's refreshing to deal with people who have sm Everyone was very friendly and I was and out fast with my loaner vehicle. I was pleasantly surprised. It's refreshing to deal with people who have smiles on their faces and eager to help. More

Helpful 0

Report | Print