Phil Spoto
Phil Spoto at Bical Auto Mall
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Phil Spoto | Page 2

General Sales Mgr.

Bical Auto Mall

2859 Flatbush Avenue
Brooklyn, NY 11234

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4.4
62 Reviews

Dealership Experience

21 yrs, 3 mos

Industry Experience

44 yrs, 3 mos

4.4

62 Reviews

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62 Reviews of Phil Spoto

December 13, 2022

Dealership Rating
Employee Rating

Very fraud and manipulative. He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad e More

by Riki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 15, 2022

Bical Auto Mall responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, The Bical Auto Mall Team

December 13, 2022

Dealership Rating
Employee Rating

Very fraud and manipulative. He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad e More

by Riki rozario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 15, 2022

Bical Auto Mall responded

Riki, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, The Bical Auto Mall Team

August 15, 2022

Dealership Rating
Employee Rating

Charlie and all of Bical Auto Mall are great. Great people, price and service every time. More

by johnct5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

June 19, 2022

Dealership Rating
Employee Rating

Always a great experience at bicall with Charlie! ! He always puts me in the best car at the best price. More

by Samanthasusca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese

Jun 22, 2022

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

September 27, 2021

Dealership Rating
Employee Rating

The people at Bical are professional and knowledgeable. Due to the chip shortage, they did not have many cars available but were very sympathetic about the situation. More

by George M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Kazmi

Sep 28, 2021

Bical Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

July 29, 2021

Dealership Rating
Employee Rating

The staff at Bical are extremely helpful and personal, including Charlie Albanese. He helped me get the car I truly wanted and made the process easy. More

by Jenna_gentile
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese

Aug 03, 2021

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

March 14, 2021

Dealership Rating
Employee Rating

Bical Auto Mall and Charlie Albanese are the best in the business. I have been dealing with them for over 30 years and will always recommend them. More

by johnct5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese, David Ramoutar , Anthony Squeo

Mar 17, 2021

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

March 13, 2021

Dealership Rating
Employee Rating

I was very pleased with the professional atmosphere. Because my car was a special order and took some time to arrive, I was called periodically with updates. ( It’s being built, it left the facto More

by mcaiazzo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese

Mar 17, 2021

Bical Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, The Bical Auto Mall Team

March 09, 2021

Dealership Rating
Employee Rating

Excellent customer service, always get a great deal, have been leasing with them since 1995. Would always recommend them to anyone looking for GM vehicles. More

by agarafalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese, David Ramoutar , Anthony Squeo

Mar 12, 2021

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

Mar 12, 2021

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

February 23, 2021

Dealership Rating
Employee Rating

Charlie & dealership always go above and beyond. My family very well satisfied in every aspect. We have been purchasing multiple vehicles for the past 15 years & will continue to do so. More

by Mm
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese

Feb 26, 2021

Bical Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Charlie and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Best, The Bical Auto Mall Team

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