103 Reviews of Phillip Kotrola
May 26, 2020
Excellent customer service representatives. Highly satisfied with the overall purchase of a used vehicle. Gunn responded and delivered on two of my concerns. Disappointed or taken back on the little t satisfied with the overall purchase of a used vehicle. Gunn responded and delivered on two of my concerns. Disappointed or taken back on the little things they “will not do” when purchasing used cars. More
Other Employees Tagged: Team Matthew and James
May 16, 2020
Billy Becka with Gunn was thorough, honest, and transparent through the new-car buying process. Even when it seemed like I was going to buy through another dealership, he gave me sound advice as to transparent through the new-car buying process. Even when it seemed like I was going to buy through another dealership, he gave me sound advice as to what questions to ask to avoid surprise fees and add-ons. He also was willing to bring the test drive to me and completed the process with me without ever requiring me to come to the dealership. This was a seamless process, and I will likely buy from Gunn when the time comes for another purchase. More
Other Employees Tagged: Billy Becka - 5 stars
February 06, 2020
First Honda! But not the last! TY Craig and all the staff for a great experience. Love the new truck and one price process! Business Office was a breeze with clear explanations. staff for a great experience. Love the new truck and one price process! Business Office was a breeze with clear explanations. More
Other Employees Tagged: Rosa Rodriguez, Craig Simpson , Sales Assistant! Great job!
January 25, 2020
I would not recommend this place to purchase a car. I got deceived into receiving warranty by $2,000! I would not recommend discussing finances with Phillip and putting in any complaints to the general manag deceived into receiving warranty by $2,000! I would not recommend discussing finances with Phillip and putting in any complaints to the general manager Mark More
Other Employees Tagged: Mike Hennigan
December 16, 2019
They were thorough and helped in getting the CR-V easier. It was a smooth process. We were well taken care of. We did not have any problems with the pricing. It was a smooth process. We were well taken care of. We did not have any problems with the pricing. More
Other Employees Tagged: John Medeles
December 06, 2019
Salesman Frank Sabo was remarkable, very patient, spent hours with me and was very efficient at getting things ready at time of sale. I recommend him highly, very pleasant person and fun to spend car shopp hours with me and was very efficient at getting things ready at time of sale. I recommend him highly, very pleasant person and fun to spend car shopping experience with. More
Other Employees Tagged: Frank Sabo
November 30, 2019
I had a very good experience. Craig Simpson and his assistant Julian provided outstanding customer service. Craig kept me informed throughout my car purchasing. Phillip in finance did an outstanding jo assistant Julian provided outstanding customer service. Craig kept me informed throughout my car purchasing. Phillip in finance did an outstanding job on the foot my financing. The atmosphere is friendly and customer oriented. There was no hard sell just very good customer service to provide the vehicle I selected. This is my first Honda and when I need to purchase another car, Gunn Honda will be where I go. More
Other Employees Tagged: Craig Simpson
November 22, 2019
Great customer service. Nick Talamantez was really professional and explained everything well. Philip Kotrola explained sales contract in detail and his mannerisms was very professional. professional and explained everything well. Philip Kotrola explained sales contract in detail and his mannerisms was very professional. More
Other Employees Tagged: Nick Talamantez
October 25, 2019
Excellent service Mr Simpson made car buying simple and worry free. And Mr. Kotrola was very helpful in getting us the the price range we were looking for. Thanks Gunn Mr Simpson made car buying simple and worry free. And Mr. Kotrola was very helpful in getting us the the price range we were looking for. Thanks Gunn Honda More
Other Employees Tagged: Craig Simpson
October 24, 2019
New car purchase, quick and stress free I was able to secure the vehicle I wanted in only a couple of days. Everybody who helped me through the process worked quickly to make sure things wer I was able to secure the vehicle I wanted in only a couple of days. Everybody who helped me through the process worked quickly to make sure things were in order. More
Other Employees Tagged: Kevin Monreal