Phillip Simon

Really great help from the service department Khristian is a great help with the entire process. is a great help with the entire process. More

by handybrews77 Verified Customer Verified Customer

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Jessica brought me in from NJ and wasted none of my time. She had everything ready. Phil and Derrick were awesome! She had everything ready. Phil and Derrick were awesome! More

by OSHASS123 Verified Customer Verified Customer

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Everyone with whom I had contact were pleasant/kind and knowledgeable. Buying a car can be overwhelming, but the experience was actually a “blessing.” knowledgeable. Buying a car can be overwhelming, but the experience was actually a “blessing.” More

by RUTHPAGE1952 Verified Customer Verified Customer

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The sales part of the experience was fine. I was given a second key that wasn’t programmed. I didn’t find that out till I got home. When I drove back to the dealership and presented my problem I was given a second key that wasn’t programmed. I didn’t find that out till I got home. When I drove back to the dealership and presented my problem, a hand was pointed toward the service department. I walked over there and waited and finally when I asked someone was, kind of angry. I was there and told me that I needed an appointment and that it was gonna take 2 to 3 hours to program the key. Not a very welcoming reception for a new customer. More

by RITAKISSEL Verified Customer Verified Customer

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Everyone was very friendly and helpful. They broke everything down for you to understand.the best part was you were not there all day! They broke everything down for you to understand.the best part was you were not there all day! More

by BRITTSME11 Verified Customer Verified Customer

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They were comfortable to work with. They made it happen. Professional atmosphere and a great experience. They made it happen. Professional atmosphere and a great experience. More

by SKITTHEPIT3612 Verified Customer Verified Customer

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When it comes to purchasing a vehicle, the experience can vastly differ from dealership to dealership. However, Wayne Akers Ford in Lake Worth, FL, sets a gold standard for what the car buying process should vastly differ from dealership to dealership. However, Wayne Akers Ford in Lake Worth, FL, sets a gold standard for what the car buying process should be like, thanks in large part to the incredible team, including standout members like Chantal and JP. From the moment I walked into the dealership, I was greeted with a level of professionalism and warmth that immediately put me at ease. Chantal was the first to assist me, and her knowledge about the Ford lineup was nothing short of impressive. She took the time to understand my needs, preferences, and budget, making me feel valued and heard. Her patience and willingness to answer every question with a smile made the process enjoyable and stress-free. JP, on the other hand, shined in the delivery and service aspect. His attention to detail and dedication to ensuring that every aspect of my vehicle was in perfect condition before handing over the keys was remarkable. JP’s thorough walkthrough of the vehicle’s features and his tips on maintenance and care showed his commitment to not just making a sale, but to the satisfaction and well-being of the customer. Together, Chantal and JP exemplify what excellent sales and service should be. They went above and beyond to ensure that my experience was not just satisfactory, but genuinely delightful. Their teamwork and dedication are a testament to the quality and integrity of Wayne Akers Ford as a dealership. It’s clear that they don’t just sell cars; they build relationships and trust with their customers, making sure every individual leaves happier and more confident in their purchase. For anyone in the Lake Worth area considering a new or used vehicle, Wayne Akers Ford, with the support of professionals like Chantal and JP, should be your first stop. Their commitment to exceptional service, combined with a friendly and supportive atmosphere, makes for an unbeatable car buying experience. Thank you, Chantal and JP, for not just meeting my expectations, but far exceeding them. Your dedication to excellence is truly appreciated. More

by JESSEJAMES4433 Verified Customer Verified Customer

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It sure who Philip is but Derrick Lawrence was excellent Derrick Lawrence is a xxxx Derrick Lawrence is a xxxx More

by WIETGREFE Verified Customer Verified Customer

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Best experience. Fast service and no issues while visiting the dealership. The staff was very friendly Fast service and no issues while visiting the dealership. The staff was very friendly More

by WSOILTRADER Verified Customer Verified Customer

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Great customer service with the purchase. The staff was courteous and listened to our needs. The staff was courteous and listened to our needs. More

by LauraFine Verified Customer Verified Customer

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