Quenton Bass

Overall, the service was disappointing. While the salesperson was decent, they were not clear during negotiations for a 7-year-old car. After reaching an agreement, the finance department r While the salesperson was decent, they were not clear during negotiations for a 7-year-old car. After reaching an agreement, the finance department ran my credit six times, which negatively impacted my credit score, and then sent me home because their finance department was closed. The following day, I was asked to come in and sign the finance documents, with the promise that the car would be ready. When I requested a detailed breakdown of the finance terms, I received a text stating a 16% interest rate unless I provided $2,000 to $5,000 upfront. I asked to speak with the finance person via email or phone to discuss the terms, but I only received a text from the salesperson reiterating the 16% interest rate. It is unreasonable to expect anyone to sign paperwork without fully understanding the terms and conditions. Ultimately, I went to another Subaru dealership that treated me with kindness and respect. There, I purchased a car with a 4% interest rate. This experience has left me with no intention of returning to this dealership or recommending it to anyone I know. More

by troy48 Verified Customer Verified Customer

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Nice dealership, friendly staff. They will try to work with you but you have to really get after it. They will try to work with you but you have to really get after it. More

by kfraz88 Verified Customer Verified Customer

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This dealership was great to work. Great sales reps, great managers, great finance guys. They made the hassle and time-consuming act of buying a car easy, quick and straight forward. T Great sales reps, great managers, great finance guys. They made the hassle and time-consuming act of buying a car easy, quick and straight forward. They very well could have my business for life. More

by antidoteeleven Verified Customer Verified Customer

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Set easy to work with one of the best buying g experiences I’ve had. experiences I’ve had. More

by brent6057 Verified Customer Verified Customer

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Very friendly personnal who are helpful, caring and very ppersonable. The whole crew we came in contact were very friendly. ppersonable. The whole crew we came in contact were very friendly. More

by TERESA.DAWES Verified Customer Verified Customer

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Wow! If we would have known that the ease it would be to get a new car with Brandon Tomes Subaru we would have made our purchase a lot sooner. I felt hear If we would have known that the ease it would be to get a new car with Brandon Tomes Subaru we would have made our purchase a lot sooner. I felt heard and well taken care of at their dealership. I look forward to continuing a positive relationship with their dealership. More

by brittanysboost Verified Customer Verified Customer

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Nick Jones went above and beyond to help us find the right car for us. He listened to our needs and did not waste time in showing us cars that did not fit our needs. He narrowed our list down to three right car for us. He listened to our needs and did not waste time in showing us cars that did not fit our needs. He narrowed our list down to three possibilities and made an otherwise difficult decision, easy and seamless. I will be recommending all of my friends to visit Nick. More

by MamaKohrt Verified Customer Verified Customer

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The minute I drove up someone greeted me. The sales staff were great! Even after I purchased my vehicle they have been wonderful checking on me and if I had any questions. The sales staff were great! Even after I purchased my vehicle they have been wonderful checking on me and if I had any questions. More

by sammoori Verified Customer Verified Customer

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Very customer oriented. Very fast and efficient. Terrific staff from reception to sales to service. Very fast and efficient. Terrific staff from reception to sales to service. More

by christinepscott Verified Customer Verified Customer

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Been dealing with this dealership for many years and this is the 8th vehicle purchased with them. Know many of the employees like family. Never done us wrong and will continue to do busy with them. is the 8th vehicle purchased with them. Know many of the employees like family. Never done us wrong and will continue to do busy with them. More

by jturru Verified Customer Verified Customer

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