Rachel Ward

I have been bringing my 2018 Silverado to the dealership for service since I bought it (from here), Rachel has been my advisor 90% of the times and have zero issues. Always willing and able to assist. for service since I bought it (from here), Rachel has been my advisor 90% of the times and have zero issues. Always willing and able to assist. More

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Dropped off my 2017 Silverado for tapping noise under the hood…. Here is their initial text to me from the service department: Good morning, Yes sir he got the diag finished last night before we left. It hood…. Here is their initial text to me from the service department: Good morning, Yes sir he got the diag finished last night before we left. It does need to have the lifters replaced on it. To do the lifters you're looking at $7189.44. I do have to order the parts so we would be looking at next week for completion. Once the parts arrive i would have a better idea of which day and time exactly. Please let me know how to proceed. Surprised at the cost for what should be (in my mind) around an 8 hour job. Asked for written estimate and it started to makes some sense. But still high. John Fletcher the service director reached out to me to discuss and explained everything very well. He worked with me on the margins he had available to him an I am happy to say we worked it out in the end. Rachel, the service tech, did her job without fault and I applaud her for working with a somewhat disillusioned customer. More

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Shame on chevy for making vehicles and not training thier mechanics how to fix the issue. Thar being said, shame on the dealership for charging for a service they could not fix because they havent a clue. Th mechanics how to fix the issue. Thar being said, shame on the dealership for charging for a service they could not fix because they havent a clue. They should listen to the customer. Total scam More

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Michael Salazar has outstanding customer service and solving problems skills. He will work with you untill all issues with your vehicle are resolved. He is the very big asset to this dealership. I would solving problems skills. He will work with you untill all issues with your vehicle are resolved. He is the very big asset to this dealership. I would recommend him 100%. More

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Mike reached out to me to follow up on a service complaint I had. Mike told me the protocols in place and promised to look into my issue further. Mike also said if I had any future issues to ask for complaint I had. Mike told me the protocols in place and promised to look into my issue further. Mike also said if I had any future issues to ask for him. More

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By far the best service ever! John Fletcher and Rachel made the experience outstanding. I would recommend them to everyone. Thank you all for everything made the experience outstanding. I would recommend them to everyone. Thank you all for everything More

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One of the best porters there. He is very professional and knows what he is doing, he treated me like I was his number 1 priority and answered all my questions and knows what he is doing, he treated me like I was his number 1 priority and answered all my questions More

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Have always gotten great help from sales in purchasing the car I want. Carlos is the best in sales. Everyone at Don Mealey goes above and beyond the car I want. Carlos is the best in sales. Everyone at Don Mealey goes above and beyond More

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This location is 100% the best Chevrolet Dealership in Central Florida. The management and service staff are so prompt, professional and helpful. They are always quick to follow-up with the progress of m Central Florida. The management and service staff are so prompt, professional and helpful. They are always quick to follow-up with the progress of my work order and they are welcoming and warm. I will be purchasing my next Chevy from this location and I recommend them to all my friends and family in need of a new vehicle. More

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Learning Experience This was a very good experience. There were some minor issues but I must say it was all cared for and everyone was very helpful. Sales came back and m This was a very good experience. There were some minor issues but I must say it was all cared for and everyone was very helpful. Sales came back and made up for anything that was not clearly explained. More

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