Rachelle Mallorca | Page 4

very good Everybody worked together to put me in to my new car. from the person I talked on the phone with ,the salesman to the credit manager. What a joy to kn Everybody worked together to put me in to my new car. from the person I talked on the phone with ,the salesman to the credit manager. What a joy to know these people work hard to get you into a car. Thank you Roger Nicklaus & Eric Claeson for going above and be beyond my expections. More

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EXCELLENT EXPERIENCE MATT MAGNUSSON WAS AN OUTSTANDING SALESMAN!!! I WAS VERY IMPRESSED THAT HE WAS KNOWLEDGEABLE ABOUT THE CAR. HE WENT OUT HIS WAY TO ENSURE THAT I WAS A MATT MAGNUSSON WAS AN OUTSTANDING SALESMAN!!! I WAS VERY IMPRESSED THAT HE WAS KNOWLEDGEABLE ABOUT THE CAR. HE WENT OUT HIS WAY TO ENSURE THAT I WAS ABLE TO TAKE MY NEW CAR HOME. THE ENTIRE TEAM WAS HELPFUL!!! I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO FAMILY & FRIENDS!!! More

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What a joke we decieded to use the Costco Auto Buyers program to try to buy a used Tahoe. After I entered the info on Costco's website, we were directed to Sunris we decieded to use the Costco Auto Buyers program to try to buy a used Tahoe. After I entered the info on Costco's website, we were directed to Sunrise Chevy. Rachelle Mallorca contacted me, and asked me to make an appointment to come in and tell them exactly what we are looking for, as they only give you the Costco price after you've shown your membership card. We agreed on 9am, Saturday July 11. After looking at what Sunrise had on their website (no Tahoe in the price/mileage range we wanted)I contacted Rachelle with my concerns about coming in when there's no Tahoe to sell to me. She assured me that we would sit down with her manager and that they could find us the Tahoe we're looking for in other dealer's stock. Fast forward to 9am this morning, we get to Sunrise, and not only is Rachelle not working, she didn't leave our info with anyone. To make matters worse, the inventory manager who can supposedly find us the Tahoe we want doesn't work on Saturdays, only Monday-Friday. So Rachelle made an appointment she couldn't keep, on a day the manager doesn't even work. Awesome waste of time, and we paid a baby sitter to stay with our kids while we went to Sunrise. What a joke! I reported this to Costco, and I hope Rachelle is held accountable. If Costco directs you to Sunrise Chevy, and Rachelle calls you, don't bother. She clearly can't be trusted. More

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Very Professional Experience - No issues I purchased a 2015 Equinox LT. Everyone I dealt with at the dealership was extremely friendly and helpful. Craig G. and Rachelle M. were my Sales Co I purchased a 2015 Equinox LT. Everyone I dealt with at the dealership was extremely friendly and helpful. Craig G. and Rachelle M. were my Sales Consultants. Craig helped find my car from the large inventory and answered all my questions. I was provided with a very fair purchase price without any haggling or back and forth price changes. I remember the old ways of "what can we do to get you out the door today with a new car." The simple answer was always...give me the lowest price. The best measurement of a good dealership is: would you recommend them to a relative or friend. I most definitely would recommend Sunrise. Thanks Craig G. for a very positive purchase experience. More

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Recommendation for Sunrise Chevrolet in Glendale Heights I was invited by Rachelle but she had to go out of town that day. My wife worked with Jeff Schlenger about buying a new Equinox 1LT. Our experience wa I was invited by Rachelle but she had to go out of town that day. My wife worked with Jeff Schlenger about buying a new Equinox 1LT. Our experience was outstanding. Jeff explained all the features as we did a test drive. I drove one way and my wife drove back to the dealership. WE were with DAN, the Manager on pricing and extras. This is the vehicle I wanted, but I couldn't quite finance yet. Our overall experience was unbelievably great unlike another dealership we had previously visited. We will buy our next vehicle from Sunrise Chevrolet without question. Gene and Ruth More

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Great Buying Experience! I came to Sunrise knowing which vehicle I wanted to see and with which salesperson I wanted to deal. Luciano 'Primo" Garcia is one of the warmest per I came to Sunrise knowing which vehicle I wanted to see and with which salesperson I wanted to deal. Luciano 'Primo" Garcia is one of the warmest personalities you will ever meet anywhere. He readied the car and was ready for me the minute I walked in the door. He answered every question I had quickly and clearly. The man knows his cars and his business. It took a couple of days for me to put things together, but when I came in today to sign papers, Primo handled any last minute issues I had immediately. I might also add that Eric, the finance guy, was awesome. So personable and funny. Really enjoyed my time spent with these two employees in particular, and two others I would like to mention who had a hand in this great experience, Rachelle and Jose. I should also mention that I've bought two cars previously from Sunrise and had great experiences then, too. Great people, great prices and great service. More

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Thank you so much! I am so pleased with this Chevy team. Right from the moment I walked into this dealership, they were ready to help get me into the car I was looking f I am so pleased with this Chevy team. Right from the moment I walked into this dealership, they were ready to help get me into the car I was looking for. They didn't"t have the car I wanted but within a few days they were able to find me what I was looking for. Special thanks to Javier Guzman for his professionalism and genuine interest to please customers. Thank you all! More

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