Rafael Glover

Every time I have had service, my car has to be towed into the dealer. It was software two times before. I've been waiting on the towing service since 8:40 AM and it's 1:30 now. The first tow company into the dealer. It was software two times before. I've been waiting on the towing service since 8:40 AM and it's 1:30 now. The first tow company (The BMW assist) didn't have a flat bed or the proper towing equipment (per Ralph), my service advisor. I'm frustrated. More

by DDRAZDOW Verified Customer Verified Customer

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Everything went smoothly. Rafael did a great job and was very pleasant to work with. Rafael did a great job and was very pleasant to work with. More

by MDEWAR30 Verified Customer Verified Customer

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All bc wenycas expected No issues wirh service Prompt , courteous, car was washed and ready on time , courteous, car was washed and ready on time More

by wzur Verified Customer Verified Customer

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The experience was pleasant and service was relatively fast. Thanks to Rafael for guiding me through the process and helping me! fast. Thanks to Rafael for guiding me through the process and helping me! More

by dmitry_maslov Verified Customer Verified Customer

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Chong and the team are awesome and Rafael aka Ralph was the best Rep we have dealt with! Great people the best Rep we have dealt with! Great people More

by VIRGILKAEB90661 Verified Customer Verified Customer

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Great experience. It was very nice, and the person who helped us, Rafael Glover, was beneficial. It was very nice, and the person who helped us, Rafael Glover, was beneficial. More

by KIMJOHN1227 Verified Customer Verified Customer

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I trust this dealership with my car. They are so clean and very helpful. I do appreciate them getting you an Uber so you don't have to wait. Just wish uber was better. They are so clean and very helpful. I do appreciate them getting you an Uber so you don't have to wait. Just wish uber was better. More

by Susanmcclure9802 Verified Customer Verified Customer

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Professional services. They are able to resolve issues. Very friendly and well managed. Provide a rental. They are able to resolve issues. Very friendly and well managed. Provide a rental. More

by SVIADOSCH Verified Customer Verified Customer

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Super helpful and great customer service highly recommended. Dealership is super clean with all the good snacks. recommended. Dealership is super clean with all the good snacks. More

by NICOLASALCE88 Verified Customer Verified Customer

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,Very nice Service Department, very prompt, very courteous, excellent communication. Brook handled everything in a professional manner and got the job done. courteous, excellent communication. Brook handled everything in a professional manner and got the job done. More

by office16 Verified Customer Verified Customer

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