Rafael Ramos

Jaguar Land Rover Tulsa responded

Thank you, Keith! Your praise is the ultimate compliment, and we're honored to have met your expectations. Providing a straightforward and easy experience is what we strive for, and we're delighted to have achieved that with you. If there's anything else we can do for you, please don't hesitate to let us know. We're here to assist you anytime!

Jaguar Land Rover Tulsa responded

Thank you, Clint, for sharing your experience with us! We're thrilled to hear that you had a great time at our dealership and that our team provided exceptional service. Ensuring that our customers feel welcome, have their questions answered, and enjoy their experience is always our top priority. We appreciate your kind words and are honored to have been able to provide you with the best dealership experience you've had. If you ever need anything else or have further questions, please feel free to reach out. We're here to help!

Jaguar Land Rover Tulsa responded

Thank you so much for your support!!

Jaguar Land Rover Tulsa responded

Thank you, Dr. Elsayed, for sharing your experience with us! We're delighted to hear that our dealer trade process worked out well for you and that you were able to get the car you wanted. Providing great service in sales and assisting with your car and extended warranty purchase is what we aim for with every customer. If you ever need anything else or have any questions, feel free to reach out. We appreciate your business and look forward to serving you again in the future!

Jaguar Land Rover Tulsa responded

Paige, Thank you so much for your five-star review! We're delighted to hear that Rafael was able to assist you effectively and make your car buying process smooth. Providing helpful and seamless experiences for our customers is always our goal, and we're thrilled that we could meet your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Jaguar Land Rover Tulsa responded

Yohan, Thank you so much for honoring us with five-stars! We are thrilled to hear that Rafael provided an awesome experience for you. We appreciate your business and look forward to being of service, whenever you need us. Safe travels!

Jaguar Land Rover Tulsa responded

Thank you for choosing us!! We're thrilled to hear that you had a wonderful buying experience. Thank you for sharing this with us! Our team takes pride in providing a professional yet laid-back atmosphere. we appreciate your kind words and look forward to assisting you again in the future! #GoEagles

Jaguar Land Rover Tulsa responded

Sara, So grateful for your kind words! It was a pleasure assisting you during your car-buying journey. ✨ Your positive feedback means a lot to us all. Thrilled to have been part of this with you! Looking forward to more adventures on the road, enjoy your beautiful Velar 😊

Jaguar Land Rover Tulsa responded

Stacy, Thanks for your kind words! We're delighted you found our team helpful and the process seamless. We appreciate your trust and look forward to welcoming you back. Your satisfaction is our goal!

Jaguar Land Rover Tulsa responded

Dear Jered, We sincerely apologize for the recent misunderstanding and any inconvenience it may have caused. Please be assured that we are taking your concerns seriously. Regarding the incident with our sales representative, it is important to clarify that he was not authorized to offer the specific vehicle in question. Our company maintains a strict policy of adhering to the established waiting list for such high-demand vehicles. This ensures fairness and transparency for all our clients, many of whom have patiently awaited their turn. Regrettably, the offer made to you inadvertently disrupted this process. Additionally, we would like to point out that the vehicle offered did not match the engine configuration of your original order. Our policy dictates that clients receive offers for vehicles that precisely match their specifications, in the order in which they were received. Our management team promptly addressed this issue upon recognition of the error. While their intervention may have been unexpected, it was necessary to uphold our commitment to fairness and equality among all our clients. We understand that this situation is far from ideal, and we are prepared to assist in rectifying it. As such, we are offering to cancel your current order and facilitate the transfer to a retailer of your choice, eliminating the need for you to undergo the ordering process again. Please let us know your preferred retailer, and we will make the necessary arrangements. Once again, we extend our deepest apologies for this oversight and any frustration it may have caused. We value your patronage and are committed to ensuring a more seamless experience in the future. Sincerely, Brian Vance Operations Manager Land Rover Tulsa