9 Reviews
Write a Review9 Reviews of Raffaele Marchese
February 01, 2024
Dealer sales price is not the real price of the cars they post that the price if you qualify for all the incentives. If it sales sales price that should be the price before and incentives because not everyo post that the price if you qualify for all the incentives. If it sales sales price that should be the price before and incentives because not everyone get those and to get them all would be extremely hard. Salesman I talked to was very rude when I bought this up and I don’t deal with dealerships like that the internet price should be a price that everyone would pay if they walked into the dealership to purchase new car. More
Other Employees Tagged: Ben Sweeney
January 14, 2024
Did not ultimately buy my car here but Raffeale was very helpful regardless. Inquired about a car and he sent videos immediately and followed up a day later. helpful regardless. Inquired about a car and he sent videos immediately and followed up a day later. More
September 28, 2023
I recently bought a model y for my fiancé. I wanted to sell my girlfriends x3 for a better price than Tesla offered for the x3. After some searches I found this dealerships online advertisem I wanted to sell my girlfriends x3 for a better price than Tesla offered for the x3. After some searches I found this dealerships online advertisement to sell my car to them. I answered all of the questions about the vehicle, the website gave me a price and a sales woman named Nicole called me to schedule a time to come in. During the phone call with Nichole I told her that my fiancé works during the day, and I would bring the car out to get it appraised. Nichole said ok, and she scheduled me to meet with Rick. When I arrived Rafael greeted me. Up until meeting Rafael I had a great experience with the dealership. Rafael was horrible! As soon as he greeted me he seemed to be distrusting of me for some reason. He rushed me through a conversation, while he said he was getting Rick. I never meant Rick. He refused to look at the car because my girlfriend wasn’t with me. I’ve bought my fiance a lot of cars. All of the cars have been solely in her name, I’ve gotten each one appraised without her. This is the first time I’ve been treated like a criminal for simply asking for an appraisal. Horrible experience More
Other Employees Tagged: Nicole Hill
September 19, 2023
My experience at this dealership was excellent. Ralph could not have been more kind or helpful with the entire buying process. Customer service is top notch! Ralph could not have been more kind or helpful with the entire buying process. Customer service is top notch! More
Other Employees Tagged: Lisa Parisi- Hill
September 04, 2023
Addressed problem immediately. Problem solved. Sometimes things by us all. That's not what irritates me. It's how you resolve it. Completely satisfied with the follow up... Problem solved. Sometimes things by us all. That's not what irritates me. It's how you resolve it. Completely satisfied with the follow up... More
Other Employees Tagged: Jessica Hertel, Bob Wolford, Kevin Geyer, JJ Morelli
August 21, 2023
Raffaele Marchese was absolutely amazing! Helped find the perfect Jeep!! He was patient, thorough and even followed up after purchasing the vehicle. After leasing vehicles for 20 years, the Helped find the perfect Jeep!! He was patient, thorough and even followed up after purchasing the vehicle. After leasing vehicles for 20 years, they made it so easy! I’m so sad we haven’t found Deihl earlier!! But we’re here now & bringing the family over!! Thanks so much Raffaele for everything!! More
August 15, 2023
Ralph was so great in helping me buy my 4xe Jeep. I would 100% recommend going to Diehl I would 100% recommend going to Diehl More
Other Employees Tagged: Anthony Cameron, Nicole Hill, Jessica Hertel, Bob Wolford, Logan Powell, Tom Richardson, Kevin Geyer, Michael Master, Rick Luzell