Rafi Moochi

Overcharged on my down payment. And can't get a call back Called five times and left and email. Was overcharged by a thousand dollars And can't get a call back Called five times and left and email. Was overcharged by a thousand dollars More

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The dealership is really nice and clean inside and the people are always helpful and understanding. people are always helpful and understanding. More

by jackleenFratu Verified Customer Verified Customer

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The dealership sold us a 2024 Mirage G4, but was not told it would be discontinued 2024. Makes us worried about parts and warranties. The dealership should have told us. it would be discontinued 2024. Makes us worried about parts and warranties. The dealership should have told us. More

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At first the sales guy was fantastic! He was always professional and courteous. This was an out of state sale. He was very patient and seem to go above ans beyond to help me. Once I comm He was always professional and courteous. This was an out of state sale. He was very patient and seem to go above ans beyond to help me. Once I committed to the purchase my questions stop being answered and he was no longer responding to text More

by tate96c Verified Customer Verified Customer

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I was treated quite poorly and was run in circles trying to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers h to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers had been replaced (were brand new) and the first day I bought my car the tire lights came on and my windshield wipers peeled off while I was driving on the free way. I had to replace my wipers and two back tires the same day I bought the car. When I spoke to ash he was quite rude and arrogant. Rafi was the only one that was of helpful assistance. When I continued to call back to get updates I kept receiving excuses as to why I was not reimbursed yet for the expenses of my tires. Mind you at this point I had gone back to the dealership, 30 mins out of the way for me one way, 3 times and it was still more excuses. On the final visit I had to the dealership, it wasn't until I told them I would pursue legal action if they didn't reimburse me that they actually did something about it. Ash is condescending and rude and Abel was just a skeevy car sales person, the type everyone warns about when purchasing cars. I have never experienced this poor of customer service and unprofessionalism in my life and I will never go back to that dealership again. More

by kamile benson Verified Customer Verified Customer

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Very helpful and patient with us. They were very helpful and patient with us. They gave us the information and answer our questions/concerns. They were very helpful and patient with us. They gave us the information and answer our questions/concerns. More

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They were very helpful and good. I didn’t feel like they were trying to pull a fast one on me. I didn’t feel like they were trying to pull a fast one on me. More

by KBRANDONKIM Verified Customer Verified Customer

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This is my fifth Mitsubishi at Bell Road Mitsubishi. The customer service is amazing they show that they truly care. The customer service is amazing they show that they truly care. More

by PhilipASiroisIII Verified Customer Verified Customer

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Good! Gave us a good deal when other dealership said our trade was upside down and didn't want to help. So happy with my new ride😊 Gave us a good deal when other dealership said our trade was upside down and didn't want to help. So happy with my new ride😊 More

by MONA.LYN Verified Customer Verified Customer

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Entire process was efficient. Dealership personnel were friendly and helpful. I highly recommend Marco Ramirez and Bell Road Mitsubishi. Dealership personnel were friendly and helpful. I highly recommend Marco Ramirez and Bell Road Mitsubishi. More

by craigwinn73 Verified Customer Verified Customer

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