Ragina Fitz

Regina was helpful. Know she’s busy and cannot accept every call she was extremely helpful when she was on the call. Know she’s busy and cannot accept every call she was extremely helpful when she was on the call. More

by CHADTOLIVER3 Verified Customer Verified Customer

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The customer service team is very helpful and they go out of their way to help me out. This is the first time at this dealership. I liked it so much that I moved my service to this dealership from West Broa of their way to help me out. This is the first time at this dealership. I liked it so much that I moved my service to this dealership from West Broad. More

by NORMISJACK62 Verified Customer Verified Customer

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Good experience but have some concerns on wrapping the front end of my car. There seems to be some blemishes still there that were not removed. front end of my car. There seems to be some blemishes still there that were not removed. More

by LEROY3RD20001 Verified Customer Verified Customer

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Ragina is absolutely outstanding! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! More

by MGREENIDGE Verified Customer Verified Customer

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My RV was serviced quickly. Also, I was pleasantly surprised that the state inspection was free. Also, I was pleasantly surprised that the state inspection was free. More

by GUYCARPANO Verified Customer Verified Customer

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Ms. Ragina consistently exemplifies the qualities of an exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels priori exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels prioritized. She provides timely updates throughout the vehicle service process. Furthermore, Ms. Ragina demonstrates a strong understanding of client expectations, consistently meeting and exceeding them. More

by JASON.MOORE0 Verified Customer Verified Customer

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Ragina was amazing and so was Ms Doyle from the parts department. I never experience this type of service before from no Benz service department. Ragina went far and beyond to ensure I was talking care department. I never experience this type of service before from no Benz service department. Ragina went far and beyond to ensure I was talking care of and that the loaner was ready. I can’t say enough how wonderful they both was. I drove all the way from Woodbridge to have my vehicle serviced it took me 1hour and 30 min. I’m going to make that trip again when I need the service. I’m a retired solder and they both took care of me. Job well done… More

by cvshegog8 Verified Customer Verified Customer

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Great service as usual. Regina kept me informed about the status of my vehicle. Mercedes Benz of Midlothian has always provided outstanding service Regina kept me informed about the status of my vehicle. Mercedes Benz of Midlothian has always provided outstanding service More

by MMMALLEN Verified Customer Verified Customer

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Regina is great to work with everytime i come in to Mercedes never have had any issues. Mercedes never have had any issues. More

by DONALDSCOTT.GRUBBS Verified Customer Verified Customer

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My Saturday service was performed with skill, professionalism and alacrity. Regina was well qualified and reassuring. My car was completely serviced and back in my hands in less than 2 hours. I p professionalism and alacrity. Regina was well qualified and reassuring. My car was completely serviced and back in my hands in less than 2 hours. I paid with a check. More

by BRENTLOV1 Verified Customer Verified Customer

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