Wilder Hickman
Wilder Hickman at Mercedes-Benz of Midlothian

Wilder Hickman

Service Manager

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

4.6
12 Reviews

Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.

4.6

12 Reviews

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12 Reviews of Wilder Hickman

June 15, 2024

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I purchased a Certified Pre-Owned Mercedes at a dealership out-of-state and experienced unusually difficult-to-diagnose electrical issues that were recurring for approximately 6 weeks. MB of Midlot More

by hope5
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mansfield

June 14, 2024

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The dealership allowed me to make a service appointment at the last moment, and the agent was very clear and concise as to when my car would be ready and kept me in the loop along the way More

by stevepetock
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Recommend Dealer
Yes

June 13, 2024

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Great service…. Work completed when told! Friendly service; clean well kept customer wait room. Thank you More

by GDABOUT59
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Recommend Dealer
Yes

June 10, 2024

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Great experience overall. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. More

by FOURBRUZ
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulley , Scott Bruington

June 08, 2024

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Service dept. is great. Always have vehicle ready and work done correctly. I usually drop off the previous night and they call next day when ready. More

by harrysisk51
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Recommend Dealer
Yes

June 06, 2024

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Service writer Allen and the Service Manager are personable and professional. They listen attentively to all concerns More

by pk855
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Recommend Dealer
Yes

June 03, 2024

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Wonderful experience, classic Mercedes service and it’s always the best energy everytime. Will return again More

by BRYCEEBROOKSS
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Anderson, Ragina Fitz

June 02, 2024

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Regina was very attentive to getting our repairs scheduled and completed quickly. Service was great. More

by GHAN.DESAI
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulley, Ragina Fitz , Spencer

June 01, 2024

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Regina was a breath of fresh air, very professional. She knew her stuff I will return More

by JEROME.JEROME.BLAND
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Reginia

June 01, 2024

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Service department is dishonest. We had a quote of $13k that once we declared we were going somewhere else. Became $3k More

by mchaney3
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Recommend Dealer
No
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