Ralph Pena

Finance did not honor the agreed upon deal !! Would be happy to explain to Ashton Mossy. I had an agreed upon rate, term, & amount to finance. Upon arriving in finance to sign the docs, the amount Would be happy to explain to Ashton Mossy. I had an agreed upon rate, term, & amount to finance. Upon arriving in finance to sign the docs, the amount financed had increased by $1000.00 without even consulting with me. The reason given was NOT reasonable. More

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A great experience! Aaron had great customer service! He was very helpful throughout my pre-buying and also post-buying process. He was very attentive to details, accommo Aaron had great customer service! He was very helpful throughout my pre-buying and also post-buying process. He was very attentive to details, accommodating, and friendly. I was very happy with my purchase, and Aaron made the car buying process a much easier experience all throughout. RJ (Ralph) Pena, the sales manager, was also great to work with! He is eager and willing to help the customers and his sales team with whatever they may need, and the transactions were quick and convenient. He is professional, knowledgeable, and patient. Thanks for making this process and my experience at Mossy a good one! More

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Great Customer Service! I found a vehicle that I was interested in online and went to Mossy to test drive it. MD was very professional and courteous and not pushy. He showe I found a vehicle that I was interested in online and went to Mossy to test drive it. MD was very professional and courteous and not pushy. He showed me other options as well so I could compare. In the end, everything worked out and I was able to purchase the vehicle I was interested in! RJ Pena was also very nice to work with! 5 Stars to Mossy Sales!!! More

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