Robert Delaneo

The first time I bought a car from here I was impressed. Got a great deal and great service. However the last few times I have been in - severely disappointed. I even reached out to Ashton Mossy himself who Got a great deal and great service. However the last few times I have been in - severely disappointed. I even reached out to Ashton Mossy himself who assured me that I'd be taken care of but that was really just a ploy to get me back in the dealership to waste my time, I suspect. Neither he, nor the manager, Robert, he said would help me, have helped. I don't have bad credit and have a decent income, that's not the issue, fyi. This being a family owned dealership, they operate a little differently than some others, and that is not in favor of a customer, let me tell you. As you can see from his snarky and untrue response below, this is how they talk to and treat customers. I dealt with a salesman, and have text messages showing some numbers on a vehicle but when I got in there, of course that was not the case. My credit was run on 3/25/22 without me signing anything, before I agreed for it to be run as well. One great thing about Houston is how many options you have for pretty much everything, including dealerships. That being said, would I recommend this dealership? No, not anymore. Do your research on pricing of used cars, check around because you'll often see the same car priced lower at other dealerships. If you're wanting a new car, be sure to find out if they are forcing some type of package on you because Mossy does (usually maintenance, GAP, etc). And it's a bit unfair - car crisis or not. Well Mossy, it's been an eye opening and frustrating journey but you and I are done. Again, as you can see by the response from the dealership - they literally MADE UP some numbers. How ugly to do such a thing, but not surprising at all. Never once did I discuss $10k off of anything, not sure where this even came from. I'm quite confused but not surprised. Stay away from this dealership. More

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Working with Derrick was great. Very smooth car buying experience. Go to this guy, seriously. The sales manager Robert Delaneo was excellent as well. While speaking with Ashton Mossy I could tell he reall experience. Go to this guy, seriously. The sales manager Robert Delaneo was excellent as well. While speaking with Ashton Mossy I could tell he really cares about his customers. He’s got some good people that share his vision. More

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No expectations, excellent results! Came to look and drove out with a used Sentra and new Frontier upgrade. Thank you Derek and Robert for an amazing father / daughter experience. Came to look and drove out with a used Sentra and new Frontier upgrade. Thank you Derek and Robert for an amazing father / daughter experience. More

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Great car buying experience with Taylor I Taylor and his co workers, Robert, Vanessa, and Chris at Mossy Nissan gave me great service and a very enjoyable car buying experience.Taylor has gone Taylor and his co workers, Robert, Vanessa, and Chris at Mossy Nissan gave me great service and a very enjoyable car buying experience.Taylor has gone out of his way to help me even after the sale. More

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New Car I bought my first NEW car from Taylor on Saturday and the experience couldn’t have been more pleasant. He was very knowledgeable about the car I was b I bought my first NEW car from Taylor on Saturday and the experience couldn’t have been more pleasant. He was very knowledgeable about the car I was buying, but he also showed me other cars just to be sure I was choosing the best one for me. He was a great salesman and tried his hardest to get us the best price possible. He was very professional but still had a great sense of humor that made me feel very comfortable. Overall, the dealership is beautiful, the salesmen really got the extra mile for you and the finance people really top notch. Go buy a car from Taylor at Mossy Nissan!! More

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Good experience Taylor was very professional. I worked with Robert, the sales mananger too, amazing experienced. I was satisfied with the overall experience. I will r Taylor was very professional. I worked with Robert, the sales mananger too, amazing experienced. I was satisfied with the overall experience. I will recommend Mossy Nissan to my friends. I'm super excited with my new Nissan Rogue Sport. More

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Best buying experience thanks to Taylor, Robert, and Alfonso Thank you Taylor, Robert, and Alfonso for providing the best buying exeprience ever. It was smooth and easy, got everything taken care. Very thankfu Thank you Taylor, Robert, and Alfonso for providing the best buying exeprience ever. It was smooth and easy, got everything taken care. Very thankful on how you guys took good care of me. Everything that was talked about was all done exactly, and tried your best to make sure everything got taken care of what you could. Appreciate all the hard work you guys did, will be coming back for service and will be purchasing future vehicle here. Already recommending family and friends whenever they are ready to buy a car. Many thanks and god bless you guys. More

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Honest, fair and easy to do business with I purchased a pre-owned truck from Mossy Nissan (Taylor Mallek was my sales rep) and traded in my old truck. Overall the experience was a positive one I purchased a pre-owned truck from Mossy Nissan (Taylor Mallek was my sales rep) and traded in my old truck. Overall the experience was a positive one. Taylor was very helpful, easy to work with, and was honest throughout the process. Of course, we disagreed on the value of my trade, but in the end came to what I considered a fair deal for both parties. The responsiveness and professionalism of Taylor was impressive. More

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Excelente service!!! I recently got an incredible deal on a new 2019 Altima at Mossy Nissan. This is my second vehicle that I purchase from Mossy and I love it! 🚘😍, the I recently got an incredible deal on a new 2019 Altima at Mossy Nissan. This is my second vehicle that I purchase from Mossy and I love it! 🚘😍, they always have a great selection and I was able to find the exact model and color I wanted. I'm grateful That my salesman Victor Martinez and the General Sales Manager Robert Delaneo for working tirelessly to find and apply every single discount and rebate that I qualified for. But the salesman Victor was the main reason I allowed Mossy Nissan to earn my business. He was considerate, courteous, and very patient in working with me to get a good price for the Altima and a fantastic value for my trade. I also would like to mention Alfonso (finance manager) for all the help. I highly recommend Victor @ Mossy Nissan to anyone looking to get a great deal on a new or used Nissan. More

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Excellent Service I bought 4th Car from Melvin @Mossy. It has always been a great experience. Melvin & Robert worked with me on unusual upside down and gave me better p I bought 4th Car from Melvin @Mossy. It has always been a great experience. Melvin & Robert worked with me on unusual upside down and gave me better pricing than any other dealer. Finance was quick and painless. More

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