Ramy Fahmy

Simply the very, very best car buying experience I have ever had. I’m about to be 62, and have purchased many cars from many dealers, so I have a lifetime of experience to compare Genesis Ontario to. N ever had. I’m about to be 62, and have purchased many cars from many dealers, so I have a lifetime of experience to compare Genesis Ontario to. Not counting the vehicle delivery walkthrough (only the test drive, negotiations and signing) I think I completed my deal in about 90 minutes. While everyone’s experience may differ, at Genesis of Ontario, my experience with Joseph and Ramy was superb. To start, my fiancé was helping me confirm stock of the vehicle I was looking for via telephone. She had all kinds of info after speaking to Ramy, and we drove about 50 minutes to the dealership. The place looked fantastic, top notch! We were greeted at the door by Joseph and after we told him we had spoken to Ramy (who knew what we wanted) we made immediate contact with him. Joseph ran back and forth for us while I tried to make up my mind on color. I was already dead set on model and trim level but I wanted to see three different colors. Joseph never hesitated to ensure we viewed what we wanted. He gave us all the kindness and patience we expected for a major purchase. I had very specific goals set for a vehicle, trim level, cost, payment, trade value, interest rate, length of term etc. All that changed when I saw a glorious 2026 G70 Sport Prestige on the showroom floor. We had already started the qualification process on a lesser vehicle, but I had to admire the beauty of that car on the showroom floor while we waited. Joseph saw us admiring vehicle and asked if we liked it. Still in awe at the vehicle, I said “yeah, I sure do.” Jospeh responded by saying “if you want that, let’s get you in that one.” I laughed, my fiancée laughed, Joseph laughed adding “seriously, I can send you home in that if it’s what you want.” Since I was already there, I figured the worst that could happen was I would go home in the lesser new car I went there to purchase. I already decided the showroom car was out of my reach, but figured I’d let them try. To my utter surprise, after some back and forth, we struck an amazing deal that I absolutely do not regret one bit. Looking back a week later, there is nothing I would have changed about the deal. To me that says a lot. Never, have I ever left a dealership on cloud 9 the way I left Genesis Ontario. I have the utmost appreciation for the treatment and deal I received. There is simply no other vehicle purchase experience in my lifetime I could compare this to. You could say I fell for the “good old upsell” but I will tell you I drove home in the vehicle I really wanted, but didn’t think I could afford. With practical changes to guidelines I had set for myself I left with more than I imagined I could get. Think of it this way: I could have driven away in a lesser car, regretting my choice. Instead, I’m telling you about my remarkable deal and experience. Interested in a Genesis? Make the drive to Genesis of Ontario. More

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Best experience I’ve had in buying a vehicle. From the moment we walked in Ramy was there to greet us with a big smile and warm welcome. We felt no pressure at all and he explained everything in From the moment we walked in Ramy was there to greet us with a big smile and warm welcome. We felt no pressure at all and he explained everything in details. The whole process since we walked in until we drove off with our brand new vehicle was less than 2 hours including delivery. Thank you so much Ontario team for carrying about your customers. Will def. Be recommending Ramy and Genesis of Ontario to all my family and friends. More

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Bobby was the best experience I’ve ever had at a car dealership and with a sales interaction in general. He was kind, accommodating, funny, not pressuring us. He went well above and beyond. We will cont dealership and with a sales interaction in general. He was kind, accommodating, funny, not pressuring us. He went well above and beyond. We will continue our sales relationship and friendship and will be buying more from him. He truly made a memorable impression. He even followed up days after to make sure the first couple of days went smoothly and to see if we needed instruction on anything within the vehicle. He even went as far as to make mini tutorial videos. This is exactly what we would want to recommend to all friends and family and we will. Thank you Genesis and Bobby for being the best representation of what customer service, rapport, sales and experience could be. More

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OMG, I finally got my dream vehicle. With the Help of Ramy Fahmy, I was able to purchase my dream vehicle. Thank you so much for making it happen. With the Help of Ramy Fahmy, I was able to purchase my dream vehicle. Thank you so much for making it happen. More

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Don't buy a used car from this dealership! They will tell you they will negotiate over the phone, but when you get there, they will only offer you the car at full price, plus $1400 in required They will tell you they will negotiate over the phone, but when you get there, they will only offer you the car at full price, plus $1400 in required add ons and an extremely overpriced warranty and won't even show you in writing what the warranty covers. They will openly lie to your face hoping you are gullible enough to believe that add ons are required. More

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Best car buying experience. Ramy did a great job showing us the vehicle and explaining all the feature that Genesis offer. They also gave me a great deal. Thank you for the grea Ramy did a great job showing us the vehicle and explaining all the feature that Genesis offer. They also gave me a great deal. Thank you for the great experience More

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