Dealership Experience
5 yrs, 6 mos
Industry Experience
41 yrs, 5 mos
148 Reviews
Write a Review148 Reviews of Randee Schneider
March 01, 2020
Staff was great. All so helpful and willing to work with us. Great advice for future issues that may arise. Was able to assist in picking out a fantastic vehicle. us. Great advice for future issues that may arise. Was able to assist in picking out a fantastic vehicle. More
Other Employees Tagged: Ihab A, Mike Simpson , Jay Morris
February 25, 2020
Just got my 5th consecutive lease from Honda of Freehold and I’ve never had a bad experience. Phil Esposito was excellent! Highly recommend Phil. and I’ve never had a bad experience. Phil Esposito was excellent! Highly recommend Phil. More
Other Employees Tagged: Phil Esposito, Mike Simpson , Dan Cohen
February 23, 2020
Great service by everyone especially Steve Gallow and Michael. They were extremely professional in dealing with my needs and also showed great patience in answering all my questions. Michael. They were extremely professional in dealing with my needs and also showed great patience in answering all my questions. More
Other Employees Tagged: Mike Simpson , Steve Gallo
February 22, 2020
This is the second vehicle that I have purchased from Honda of Freehold. In addition to their courteous demeanor, they have always shown great efficiency in their service. Honda of Freehold. In addition to their courteous demeanor, they have always shown great efficiency in their service. More
Other Employees Tagged: Damian Simonelli
February 18, 2020
Lease Buy Out My lease was due to be turned in. I had been in communication with Randee the manager that I did not want to be at the dealership 6 hours like the la My lease was due to be turned in. I had been in communication with Randee the manager that I did not want to be at the dealership 6 hours like the last time with my initial visit with the lease signing. She assured me I would "be in and out". All the paperwork would be prepared for me to sign. I make an appointment to come and buy the lease (simple straight forward process) and I have 2 customers ahead of me for Dan Cohen...aka...1-2 hour wait. I take my keys and leave. Raj, the salesman agreed to call me when Finance was available and I would return. Which Raj did. Paperwork was initiated, Dan had everything ready for me to sign and I was out of the dealership within a half hour. The way it should have been the first time. I have had several poor experiences with this dealership. I have never received a survey because the service department intentionally put an incorrect email. (The incorrect email I had discovered at my last service visit, asked to be corrected, but never corrected. It wasn't until I saw it again going through my information with Raj, that I saw him remove it from my profile. ) Robert Ramirez is the absolute worst Service representative there. First, he argued with me about my oil service contract that I didn't have one. which resulted in my paying for two oil changes. Later resolved, but unnecessary. On two service occasions, Mr Ramirez would not call me to discuss work for my vehicle. Primarily the air filter. Mr Ramirez would inform me upon my picking up my vehicle, I would need to return for a second visit for the air filter replacement and incur another labor charge. I do have Mr Ramirez to thank however, for forcing me to go on YouTube and learn how to change my own air filter. I now purchase my air filter on Amazon for $11 and I change it myself. Over the years at that dealership, I have come to see the service department to pressure for service that is not necessary. I was being pressured to have my breaks done long before it was necessary. I eventually stopped going there for anything. Signing off on my lease was the best feeling in the world. Why? Because I was signing off on the Honda of Freehold dealership. More
Other Employees Tagged: Rajinder Kang , Dan Cohen, Robert Ramirez
February 18, 2020
Professional Experience with Honda of Freehold This was the most professional experience I had with Honda for the past 9 years. Everyone in the sales and service staff was courteous. Everyone ans This was the most professional experience I had with Honda for the past 9 years. Everyone in the sales and service staff was courteous. Everyone answered my questions, and offered to answer questions in case I needed assistance in the future. More
Other Employees Tagged: Rajinder Kang
February 16, 2020
My car was disabled for more than six weeks and is stilll not running well. Yo our dealership has no clout to get needed parts. I will never own a Honda again. Never. not running well. Yo our dealership has no clout to get needed parts. I will never own a Honda again. Never. More
Other Employees Tagged: Steve Mutchler , Sam Fowler, Sal Hernandez, Jay Morris
February 15, 2020
We were treated honestly and fairly from the moment we walked in until we left. We never had to wonder if we were being manipulated or if we were getting a good deal. This was the best customer service walked in until we left. We never had to wonder if we were being manipulated or if we were getting a good deal. This was the best customer service we have ever received at a car dealership and I would 100% recommend that you purchase a Honda from Randee and Peter. They were really a pleasure to deal with!! More
Other Employees Tagged: Peter Kamel