Raymond Persaud | Page 95

Fast and friendly people I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) More

by JALBERTOVICENT Verified Customer Verified Customer

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Great I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative More

by ESAINTE89 Verified Customer Verified Customer

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Oil change. I drove in for an oil change with no appt.. I have always had great service. Raymond was very knowledgeable and helpful. He recognized me immediate I drove in for an oil change with no appt.. I have always had great service. Raymond was very knowledgeable and helpful. He recognized me immediately as I have dealt with him numerous times. I try to use with him when I can. Also Reid is another service manager with whom I have dealt with in the past and he is also extremely helpful. I appreciate both of them with their experience and assistance. They both always keep me informed of my vehicle status and any other issues or service needed in the future. I would highly recommend both of them. P.S. I do not Facebook. More

by rrrmc Verified Customer Verified Customer

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Second trip for brake job-last trip to McDonough Toyota I had my brakes done at Jim Ellis Toyota of McDonough about 3 weeks ago and after driving the car for a day or so I noticed a squeaking, rubbing sound I had my brakes done at Jim Ellis Toyota of McDonough about 3 weeks ago and after driving the car for a day or so I noticed a squeaking, rubbing sound. I thought maybe the new brake pads had to wear in so I made note to keep an eye on it. Fast forward a few weeks and the sound was still there so I made an appointment for a recheck with the service provider I had initially. I get to the dealership for service yesterday and was told that there would be a $130 diagnostic charge! After explaining that I was there for a recheck of work performed at that same dealership weeks earlier my new service provider removed the charge and then informed me that I would have a 3 hour wait even though I had an appointment! Anyway, they ended up getting my car back to me a little earlier than projected and was told that my parking brake pin and spring was loose and it had been tightened and greased but the noise is still there. I’m going to have my family mechanic check it out when I go home for thanksgiving next month. I feel like I drove 35 minutes away from home paid a lot of money for lost time and brakes that may be incorrectly installed... I will be having another Toyota dealership service my car going forward. More

by CHERRON_GARRETT Verified Customer Verified Customer

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Routine maintenance/oil change Everyone is very friendly... but it takes sooooo long just for an oil change. Even with appointments scheduled, the first time I was there 3 hours and Everyone is very friendly... but it takes sooooo long just for an oil change. Even with appointments scheduled, the first time I was there 3 hours and then on Monday it took 2 hours. Then I was told I have to bring the 4 runner back again for a recall. Again, the folks are very nice, but service is incredibly slow. More

by dillon14142002 Verified Customer Verified Customer

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My experience with Jim Toyota Of McDonough always great , customer service is perfect, the team management are wonderful, they really care when it’s come to servic with Jim Toyota Of McDonough always great , customer service is perfect, the team management are wonderful, they really care when it’s come to service or maintenance for your Vehicle , I’m happy to a great customer of Jim Ellis Toyota of McDonough, thank you. More

by louinelgeorges Verified Customer Verified Customer

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Exceptional service Always a pleasant environment and associates are always helpful 🙂. Appointment needed and shopping/restaurants nearby! Raymond is the Best at Toyota Always a pleasant environment and associates are always helpful 🙂. Appointment needed and shopping/restaurants nearby! Raymond is the Best at Toyota of McDonough. Snacks, coffee, and water More

by kampuskoupons Verified Customer Verified Customer

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Great Customer Service Raymond did a great job. He answered all my questions and was able to resolve the problems I was having with my car. And a big thank you to the guy in Raymond did a great job. He answered all my questions and was able to resolve the problems I was having with my car. And a big thank you to the guy in the parts departnent, who took the time to print out the discount coupon for my new car battery. Keep up the excellent customer service Jim Ellis Toyota crew! More

by karla.yolas2 Verified Customer Verified Customer

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Awesome Customer Service!! Customer Service has been great ever since I stepped into Jim Ellis last year to purchase my vehicle. They have made me love coming to service my coro Customer Service has been great ever since I stepped into Jim Ellis last year to purchase my vehicle. They have made me love coming to service my corolla at this location. I am never disappointed. Thanks Jim Ellis!! More

by Corolla o Verified Customer Verified Customer

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Dealership I go there for all my maintenance work. All the service employees are very polite and nice. The wait for your car to finish is not bad at all. I go there for all my maintenance work. All the service employees are very polite and nice. The wait for your car to finish is not bad at all. More

by DEANEREDMANB Verified Customer Verified Customer

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