Reid Millikan
Reid Millikan at Jim Ellis Toyota of McDonough
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Reid Millikan | Page 142

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.8
1,435 Reviews

Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.

Dealership Experience

7 yrs, 2 mos

Industry Experience

28 yrs, 11 mos

Languages Spoken

English English

4.8

1,435 Reviews

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1435 Reviews of Reid Millikan

September 20, 2019

Dealership Rating
Employee Rating

Quick oil change after work! Arrived at dealership at 5:10 p.m. To determine if an oil change was possible. To my surprise, I checked in my Prius and left before 6:00 p.m.! Also More

by SuburbanWomanBlu57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2019

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we took care of all your needs and got you in and out quickly! We look forward to seeing you in the near future.

September 19, 2019

Dealership Rating
Employee Rating

Everyone on the floor was friendly and accommodating. All the equipment on the car was explained and demonstrated. All members of the staff were friendly, in a natural, unforced, manner. We were given ti More

by abigaylelofgren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2019

Jim Ellis Toyota of McDonough responded

Thank you very much for your positive feedback. Glad to hear your experience was good and everyone was friendly.

September 18, 2019

Dealership Rating

The Jim Ellis crew is awesome!! This dealership is the best ! I highly recommend them. The people here are awesome! They are like one big family. All I have to say is GO TEAM JIM ELL More

by cambronamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson , Amanda Cambron, Winston Jack, Noah Peacock, Paul Tolbert

Sep 25, 2019

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 17, 2019

Dealership Rating
Employee Rating

STAFF IN SERVICE DEPT BEST SERVICE DEPT....BAR NONE. REID MILLIKAN SHOULD EITHER BE PROMOTED OR GIVEN A RAISE. HE'S KIND AND FUNNY, AND ALWAYS EXPLAINS AND SHOWS ME THING More

by mmajone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2019

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad to hear that Reid is always there to help!

September 16, 2019

Dealership Rating
Employee Rating

EXCELLENT service and customer service! The service staff and management staff TOP OF THE LINE. Also, thankful to get my car washed Thank you again More

by linda.m.singletary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson , Winston Jack, Noah Peacock, Paul Tolbert, African/French Service gentleman I can't recall his name

Sep 17, 2019

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 16, 2019

Dealership Rating
Employee Rating

Service Team I can always count on exceptional service at Toyota of McDonough and Reid (Service Team Employee) always goes out of his way to make me feel like more More

by yakinileggett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2019

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 16, 2019

Dealership Rating
Employee Rating

Awesome service The best Toyota I’ve ever been to! Everyone was friendly and professional. The service was fast and the waiting room was clean and comfortable More

by kitarajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson , Winston Jack, Noah Peacock, Paul Tolbert

Sep 17, 2019

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 13, 2019

Dealership Rating
Employee Rating

Excellent experience! Reid was very friendly, but business focused. He communicated updates, and arranged for my transportation to and from Lush Nail Bar. I was able to get More

by im4uga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: The lovely young lady who drives the courtesy van, who’se name begins with D. She was very sweet.

Sep 17, 2019

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 09, 2019

Dealership Rating
Employee Rating

Oil change My service tech was amazing and very friendly fast and caring. I was in and out without a long wait. Refreshments were available and seating area was More

by TRAYCEWALTERS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson , Amanda Cambron, Winston Jack, Noah Peacock, Paul Tolbert

Sep 17, 2019

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 09, 2019

Dealership Rating

I would recommend if appropriate staffing is in place. They were short staffed so the wait was longer and I was offered discount for wait. However, I had to wait an additional 20 minutes because my tires w More

by wldurant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson , Amanda Cambron, Winston Jack, Noah Peacock, Paul Tolbert

Sep 17, 2019

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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