136 Reviews
Write a Review136 Reviews of Retanza Grier
February 10, 2024
The car had been making a noise for several months. Then I heard something fall off the car while I was driving but no warning lights came on and I heard another whirring noise that correlated with the Then I heard something fall off the car while I was driving but no warning lights came on and I heard another whirring noise that correlated with the speed that I was driving. I took the car to Jim Ellis service and they found that a brake caliper rachet bolt was missing. The bolt was replaced and all of the noises have stopped. More
Other Employees Tagged: Retanza Grier
February 10, 2024
Awesome Jim Ellis Chevrolet always treats me great as a customer. The service at the dealership is great and they always have the best service representatives. customer. The service at the dealership is great and they always have the best service representatives. More
Other Employees Tagged: Retanza Grier
January 25, 2024
Awesome service across the board! Retanza really went above and beyond from start to finish. She made sure I was doing ok while waiting by offering me water and updates about my vehic Retanza really went above and beyond from start to finish. She made sure I was doing ok while waiting by offering me water and updates about my vehicle while it was being serviced. More
Other Employees Tagged: Retanza Grier
January 12, 2024
I scheduled an appointment for an oil change and was greeted promptly when I arrived. The work was completed in a timely manner. I wanted to use loyalty points as partial payment but I am not sure if th greeted promptly when I arrived. The work was completed in a timely manner. I wanted to use loyalty points as partial payment but I am not sure if that was done. More
Other Employees Tagged: Retanza Grier
January 12, 2024
Had to continuously return the vehicle for repairs because repairs were never fully done correctly. Often brought vehicle in for service (example oil change) and other issues were created for lack att because repairs were never fully done correctly. Often brought vehicle in for service (example oil change) and other issues were created for lack attention or detail on technician part. Customer went from 10 to 1. More
Other Employees Tagged: Retanza Grier
January 11, 2024
They fixed what I needed and they gave me information that I needed The customer service is great with Retanza I would love to go through her every time I come. that I needed The customer service is great with Retanza I would love to go through her every time I come. More
Other Employees Tagged: Retanza Grier